Care Sector

“Most of our members now use this service and have found it invaluable. We advise members to take up a service such as this, and we suggest they look at Citation’s service before they make a decision.”

Debbie Le Quesne Chief Executive,
West Midlands Care Association



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Care Sector Compliance

As you know it is of paramount importance to ensure you have the necessary Employment Law and Health & Safety policies and procedures in place that will satisfy an inspection. But how do you find the time to create a system that satisfies your requirements and the requirements of the regulator?

The answer is Citation. Below are some questions which you need to consider
as a care service provider.


• Do your staff have contracts and handbooks?
• Are you avoiding workplace discrimination?
• How much will leave cost your business?
• Would your discipline and grievance procedures satisfy a tribunal?
• What arrangements should be made for staff to take time off for training?
• Are you aware that employment tribunals were up last year by 42%?
• Are you aware the average cost of defending a tribunal is £9000.


• Are you aware of all your responsibilities under COSHH?
• When did you last update your Health & Safety policy?
• Have you carried out all your risk assessments?
• Are you aware of the coporate manslaughter act and how it will affect your business?
• Do you have appropriate procedures in place for drugs and medicine?
• Are you aware the average penalty per Health & Safety conviction last year was £12,896?

Employment  Law Health & Safety
Recruitment and retention
Discipline and grievance
Part time workers
Night rotas
Age discrimination
Redundancies
Tribunal handling		 Fire Safety Reform Order
COSHH
A written health & safety policy
Risk assessments
Moving & handling
Corporate manslaughter
Distribution and handling of drugs and medicines

UNIQUE GUARANTEED COMPLIANCE FOR CARE SERVICE PROVIDERS
Citation plc is the UK’s leading provider of fixed cost compliance systems specially designed for the needs of care service providers. Our Queen’s Award winning service guarantees your business has all the policies and procedures in place that will satisfy any inspection - leaving you to focus 100% on providing care. No other provider offers you this guaranteed peace of mind; should you face an employment tribunal, Health & Safety prosecution or other action after adopting Citation plc
systems and advice then Citation plc would pay the defence costs and any tribunal awards up to £1 million per annum.

A 24/7 EXPERT HELPLINE COMES AS STANDARD
Simply pick up the phone any time of the day or night and talk to our qualified Health & Safety and Employment Law specialists.

CITASSESS® FOR QUICK AND EASY RISK ASSESSMENTS
Whilst care service providers understand the importance of risk assessments, most see them as an unwelcome and time consuming chore. This unique online system, developed for the exclusive use of Citation plc clients, simplifies the whole process and automatically generates a legally compliant report to print out or store online.

Name:
Name of business:
Telephone:
Email Address:
Number of employees in your business:
   



Please quote reference CARE-LP when calling