Racial and sexual harassment

Harassment is generally defined as 'unwanted conduct with the purpose or effect of violating the dignity of a person, particularly when creating an intimidating, hostile, degrading, humiliating or offensive environment'.

Intimidation and humiliation are probably the most common forms of harassment, with employees being ‘picked on’ because of their race or sex, or being ‘shown up’ in front of others. Employers have a duty to protect employees from harassment, and a white British employee recently won an Employment Appeal Tribunal (EAT) case of racial harassment against her employer when they failed to act after she reported that a customer had used the word ‘Paki’ in her hearing, which she regarded as working in an offensive environment.

Harassment tends to be the product of a genrally hostile working environment where employees have a lack of respect for each other, and a well-written harassment policy can go a long way towards creating a tolerant and harmonious environment.

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