Ask Citation about… HR and Health & Safety in care


When you’re running a care service the demands on your time and pressures you face are very specific. And your to-do list can feel like it never stops growing.

If late nights spent Googling answers to questions about legislation and inspections are getting to you, Citation has the answer, literally.

Think of us as your personal search engine for any questions you’ve got about HR and Health & Safety in the care sector.

We’ve started you off with three free guides covering the most common questions we get from nursery owners and managers. But don’t forget, when you work with us, our expert team are on-hand 24/7 to answer all your questions.

How do I keep on top of Health & Safety in a care setting?

If taking control of Health & Safety is new for you, or your just need a refresher, our Health & Safety checks for care guide is the ideal place to start.

From access and bedrails, drugs and clinical waste to staff welfare and legionella risk, we cover all of the topics you need to consider to start keeping on top of the important stuff.

How do I recruit and keep hold of great staff in my care service?

Finding and keeping hold of great care providers has never been tougher. With a shortage of skills and historically low unemployment rates, how can you invest in your most values asset – your people – on a budget?

Our guide to recruiting and retaining talent in your care service is packed full of tips for recruiting the right people and how to keep them engaged and happy.

How do I prepare for an inspection?

Have you got an inspection looming over your care service? Do you want to be able to achieve that all-important ‘Excellent’ rating?

Our Care Business Manager, Mick Feather, has used his experience as a former CQC Inspector to produce the ultimate guide to care inspections, packed full with over 100 tips on how to improve your care service in time for your next inspection.

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