Telephone Receptionist

Telephone Receptionist
Wilmslow, Cheshire
Salary: £16,500 Pro rata

The Role

This position is responsible for providing first class reception services. The key task of this role is to work effectively within a team to ensure high standards are being consistently maintained and to support Citation uphold their reputation for revolutionary services.

  • Responding to all calls in an effective and efficient manner, directing to the correct department
  • Redirecting all correspondence and communication to the correct department promptly
  • Issuing client documentation
  • Making accurate recording of specific client’s requirements in our online systems

The Person

  • Experienced in delivering excellent customer service whilst being professional at all times
  • Ability to maintain high level of confidentiality in respect of information/documents/projects being produced/undertaken
  • Ability to work under pressure, meet tight deadlines

 

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