Credit Controller

Job Title: Credit Controller          

Reporting To: Group Credit and Billing Manager and Credit Control Team Leader

Location: Wilmslow

Hours of Work:  Full Time

Salary :  £18, 000.00 – £20, 000.00

We have already tripled the size of our business and we don’t show any signs of stopping! A fantastic opportunity has arisen due to growth for a self-motivated Credit Controller to join our highly profitable organisation with excellent career opportunities. The business has gone from strength to strength and we are looking for someone with a focussed attitude to work closely with the wider finance team.

The Role

The successful candidate will be responsible for chasing and collecting debt, cash allocation, management of customers’ accounts, query resolution and reconciliation work.

  • Chase any outstanding debts via telephone, letter, email
  • Monitor the rejected direct debits, send new direct debit mandates and set up on Sage
  • Produce overdue debtor’s reports
  • Liaise with solicitors regarding outstanding debts assisting with cases and settlements
  • Refer debts to third party collection agents
  • Complete claim forms for liquidated clients and process write offs
  • Resolve customer queries with assistance from Client Relations and service teams
  • Allocate cash both manually and via bulk upload
  • Post changes to client bank details from BACS reports


The Person

  • Knowledge and experience of credit control processes, procedures and reporting is essential
  • Previous experience of managing high outbound call volumes
  • Sage 200 experience beneficial but not essential
  • Transactional finance knowledge and understanding
  • Experience of Microsoft Word, Excel, Outlook
  • Professional attitude and persona
  • Positive outlook
  • Strong work ethic
  • Able to prioritise workload
  • Negotiation skills
  • Knowledge of legal process
  • Ability to communicate with clients and staff at all levels


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