HR Administrator

Role:  HR Administrator

Team/Department: HR Support/Employment Law & HR Services

Location: Wilmslow, Cheshire 

Full-time, permanent 

Salary: £20,000 – £23,000 pa

The Role

This role will be first line HR support to our HR Consultants and our clients, specifically in relation to contractual and policy amendments to HR documentation.

You will be responsible for updating HR documentation for our clients, ensuring that their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes. (Please note, there will be support available to identify what changes in legislation will mean to our clients, their contracts, handbooks and policies).

In addition, you will provide support for our clients in relation to simple requests in respect of their HR documentation.  For example, a client may require additional contracts or specific amends in their handbook to reflect changes in their business.

This is a great development opportunity, with our HR Support Managers on hand to guide and advise you, enabling you to broaden your HR and employment law expertise. You will learn more in one year with us than you will in five years somewhere else.

We are Citation. We are far from your average service provider.  We have leading colleague and client engagement rates because we are a nice bunch who get on and really care about our service.  We don’t do office politics or “that’s not my job”.  We listen, support, take ownership and succeed.  We have an open and transparent culture and share business insight right across our business – we are not hierarchical and do not believe that Senior Managers have all the answers.

Working as part of our HR Support team, you will be surrounded by highly experienced HR consultants and employment law solicitors to learn from.  But this is not just about your technical expertise, we only employ professionals with personalities who are dedicated to client care.

We’ve grown quickly and our clients really value our support so this does mean that your day will fly by.


Responsibilities & Duties


Our client base covers a wide range of UK industries and businesses, so no two days are the same. As your development progresses, you will take ownership of more complex client requests, and talking clients through changes to be made to their HR documentation.

We will support you to enable you to provide a first-rate service to our clients on a wide range of employment law and HR issues such as terms and conditions, disciplinary and grievance, sickness and absence, performance and misconduct, TUPE, redundancy, discrimination, dismissal, employee relations, recruitment etc.


The Person

  • You will have experience of working in HR
  • A basic knowledge of HR and Employment Law and we will support you with the rest!
  • Have an appetite to learn and grow your knowledge
  • Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential
  • Display integrity and professionalism at all times
  • Be self-motivated and able to work within a team.


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