HR Consultant

Report to: Head of Employment Law Team

Department: Employment Law Team

Location: Wilmslow

Salary: £33,000 to £39,000

The Role

Citation is one of the UK’s biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!

As a member of the team, you will be providing commercial advice to our clients on a wide range of employment law and HR issues to support their business objectives. Our client base cover a wide range of UK industries and businesses, so no two days are the same. You will see a case through from start to finish, building up relationships with your clients.


  • Provide end to end telephone advice and support on a wide range of issues including terms and conditions, disciplinary and grievance, sickness and absence, performance and misconduct, TUPE, redundancy, discrimination, dismissal, employee relations, recruitment etc.
  • Draft documents to support advice given.
  • Management of own case load. We believe in a good work life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording and you will see a case through from start to finish, building up relationships with your clients.
  • Scope to assist in projects such seminars, delivering training and workshops to clients.
  • Assist the Business Development team to market our services to prospective clients.

The Person

  • You will have a track record of advising employers on complex and varied employment issues
  • Technical expertise is crucial, as is the ability to offer customer focused pragmatic advice to assist our varied client base in achieving their business objectives
  • Ability to disseminate information from the client to form a clear view and exhibit commercial awareness when thinking on your feet
  • Possess relevant qualifications and have a strong technical background within a similar role
  • Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential
  • Possess a can-do, confident and positive attitude
  • Display integrity and professionalism at all times
  • Be self-motivated and able to work with autonomy. We pride ourselves on not micro-managing our professional employees and instead provide a friendly and supportive environment whereby you will invest in your own learning and career


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