HR On Demand Consultant

Location: This is a field based role covering client sites around the North West and Yorkshire. 

Hours of Work: Full time

We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. 

We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.

If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.

The role

We are looking for an HR On-Demand Consultant who has excellent employment law knowledge and hands on HR experience who can offer support and guidance to our clients. You will have strong objection handling skills to effectively manage difficult conversations with clients and be confident in handling employees in various types of meeting settings.

You will exemplify a positive and professional image of the EL/HR teams to both internal and external clients. Regular travel is an essential part of this role, and you will be expected to travel to client sites when required for the delivery of the HR On-Demand service. You will also be expected to attend the Wilmslow head office as and when required by the Head of the Employment Law Team and HR On-Demand.

• Visiting clients at their site (or conducting remotely) to provide a range of HR On-Demand services including:
• Hearing disciplinaries 
• Hearing grievances 
• Carrying out investigations 
• Managing exit negotiations 
• Conducting redundancy or TUPE consultations 
• Preparing and carrying out bespoke training 
• Auditing employee files 
• Conducting strategy meetings 
• Drafting reports containing your recommendations 
• Drafting outcome letters 
• Drafting settlement agreements or COT3s 
• Providing advice to clients covering a wide variety of HR/Employment Law issues from queries on maternity rights to disciplinary guidance to advice on TUPE 
• Collaborate with the Employment Law Team and HR On-Demand team advising and/or supporting others whilst dealing with complex cases

Referrals/Products

• Ability to identify and help to develop new products and assist with the roll out of them to the Employment Law Team and Field HR Team
• Referral opportunities proactively identified with your own client base

General

• As a part of this role, you will continuously seek opportunities to add value to the HR On-Demand service
• You will enrich and contribute to our culture demonstrating that you are living Citation values in practice.
• To work on additional duties and/or project work as required by the business.
• To attend all internal training meetings and conferences
• Effectively utilise the learning resources available e.g. Lexis Nexis, IDS books.

What you get from us?

Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more!