HR Support Advisor

HR Support Advisor

Department:    HR Support/Employment Law & HR Services

Location:          Wilmslow, Cheshire


Are you looking to take your next step up in your HR career? We might be able to help. If you are bored of the same old HR roles and are keen to unleash your creativity, solving problems in a fast paced and demanding but highly rewarding and supportive environment, then come and join us.

The Role

We are looking to build on your HR skills and allow you to flourish into that HR leader that you might be dreaming about wanting to become! You may be working towards a CIPD qualification.

You will be responsible for updating HR documentation for our clients, ensuring their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes. (Please note, there will be support available to identify what changes in legislation will mean to our clients, their contracts, handbook and policies).

In addition, you will provide support, guidance and advice to our clients, in relation to their HR documentation and a variety of employment law/HR queries. For example, a client may require additional contracts or specific amends in their handbook to reflect changes in their business or be looking for guidance on how to introduce new policies and procedures.

Working as part of our HR Services team, you will be surrounded by highly experienced HR consultants and Employment Law Solicitors to learn from. But this is not just about your technical expertise, we only employ professionals with personalities who are dedicated to client care.

We continue to grow, and our clients really value our support so this does mean that your day will fly by.

Responsibilities & Duties

Our client base covers a wide range of UK industries and businesses, so no two days are the same. You will take ownership of client requests; talking to clients through changes to be made to their HR documentation and providing guidance on Employment Law and best practice.

We will support you to enable you to provide a first-rate service to our clients on a wide range of employment law and HR issues such as terms and conditions, disciplinary and grievance, sickness and absence, performance and misconduct, TUPE, redundancy, discrimination, dismissal, employee relations, recruitment etc.

The Person

  • Good knowledge of HR and Employment Law and we will support you with the rest!
  • Ability to advise clients by telephone and email, on a variety of employment law and HR issues
  • Have an appetite to continue to learn and grow your knowledge
    • Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential
    • Display integrity and professionalism at all times


What you get from us?

Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more.



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