Professional Support Advisor / Lawyer

Professional Support Advisor/Lawyer

Salary: Competitive 

Working hours: Full time (will consider 4 days per week)

Locations: Remote – with Travel to head office in Wilmslow

We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.

We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.

We love our culture – it has helped us to achieve some amazing things.  We will nurture and protect it. We believe that recruiting colleagues with the right skills, attitude and behaviours drives high performance and engagement, and this is pivotal in a role which is wide reaching across the whole of our service teams.

We are looking for a technical employment law knowledge expert who can make a continuous and positive contribution to and add value to our business.  Demonstrable/proven employment law expertise, results driven, and action orientated, proactivity, with your outstanding technical (employment law/HR) knowledge and interpersonal skills, people will want to work with you.

The role

• Work with the Head of Employment Law to:
• Review and continue to develop content for Atlas (internal platform), also working closely with the key service leaders and colleagues:
  • Keep up to date and write new factsheets.
  • Write ‘know how’ guides for clients
  • Focus on improving the regional and sector specific content of our communications for clients and prospects.
• Proactively keep the business and clients updated with forthcoming changes in employment law and communicate the impact for clients.
• Identify training and development needs across the wider EL&HR team focusing on quality of advice/documentation, risk awareness and service excellence to ensure a cohesive approach across the team.
• Collaborate with service colleagues to understand how to enhance/open communication channels to our client base and develop relevant, appropriate content for CHATBOT. Success outcome: CHATBOT live with a phased plan for topics, monitor uptake and refine as needed.
• Ensure all client content is in line with the branding/tone/voice of Citation.
• Deliver webinars/seminars/training presentations/podcasts for clients/colleagues/partners, considering commercial revenue generating opportunities as appropriate, including a focus on sector specific content.
• Write articles and client communications, responding in an agile way to changing demands/needs.
• Deliver training/briefing sessions across the wider business
• Play an active role in the bi-weekly informal drop in ‘Ask me’ sessions when required.
• Take responsibility for upskilling those in the team who require additional support/coaching/learning in terms of their employment law/HR knowledge etc.

The Person

As a Professional Support Lawyer/Advisor, you will continuously seek opportunities to add value, and have a desire to stretch yourself and empower those around you to help you achieve your goals

You will challenge the norm, work collaboratively with others in the wider EL&HR and sales teams and work with the Field Managers to produce new contracts of employment and employee handbook templates that not just meet legislative requirements but include a tone of voice in line with Citation’s brand and values, and which supports the culture of our clients.

What you get from us?

Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more!