Product Owner

Product Owner

Location: Remote or hybrid split of home and office



We are Citation. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.


We are looking for a PO that is passionate about online client experiences, curious about really understanding the client needs with a flair for technology to innovate. You will push our strategy to exceed the client expectations to be market leaders in our field. You’ll influence the roadmap, supported by the product team and market experts with a wider opportunity to standardise our technology across the group.


We are looking for a competent self-starter; ambitious, driven and able to own the PO process but hungry for more….. 


The role:

  • Understanding the market, product trends and research, including talking to customers and visiting customers.
  • Assessing competitors’ products to identify important features and compare performance with equivalent company products.
  • Prioritisation and ongoing management of product backlog of the roadmap
  • Gap analysis of all platforms across the group estate.
  • Be the Subject Matter Expert for your product within the business.
  • Ensure the product is fit for purpose and has ability to run 24/7.
  • Accountable for reporting on product KPI’s.
  • Define solutions by working with the business and technical architects.
  • Ability to write clear briefs and communicate with production teams.
  • Listening to the voice of the customer with regular focus group and feedback sessions.
  • Analyse the characteristics of users and their tasks to enhance their experience.
  • Key stakeholder in working party and UAT sessions approving feature changes and assuring quality standards through all stages of the product development.


What we are looking for:

  • Agile methodologies
  • UX/UI principles
  • Client focused
  • Able to prioritise and take ownership
  • Requirements Definition / User Stories
  • Stakeholder Management
  • Positive attitude – team player
  • Career driven, ambitious


Why choose us?

Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase up to 10 days annual leave, pension contributions and more!



Pop in your details and we'll call you straight back

We'll get back to you as soon as we can.

Copy link
Powered by Social Snap