Client Sales Executive – Additional Services Consultant
Location: Hybrid split of home and office or fully remote
Hours of work: Full time.
Citation is one of the UK’s leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses. We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation. We love what we do, and we’re on a mission to grow and that’s where you come in. Not bragging but…we’ve also just been named one of the Sunday Times Best companies to work for. Again.
This is a unique and exciting opportunity to become an integral part of our Group Cross-Sell team within our rapidly growing business. With a remarkable expansion that has led to the establishment of various companies serving a vast clientele of over 60,000 and counting, the potential for cross-selling is nothing short of extraordinary. At the core of our approach is the commitment to offer clients not only complementary products and services but to do so with a track record of industry-leading client retention and colleague engagement.
As a member of our Group Cross-Sell team, you will play a pivotal role in expanding our clients’ awareness of the range of complimentary products and services we offer, creating mutually beneficial opportunities. Your responsibilities will include:
Client Engagement: You will be at the forefront of engaging with clients, understanding their unique needs, and introducing them to the various solutions we provide.
Building Relationships: Rapidly building strong relationships with clients is key to your success. You’ll delve into their individual goals, challenges, and preferences, tailoring your approach accordingly.
Objection Handling: Skilfully handling objections is a core aspect of this role. You’ll have the expertise to address concerns and demonstrate the value of our offerings.
Influence and Persuasion: Your ability to influence clients by presenting our services and solutions persuasively will be instrumental in driving cross-selling success.
Adaptive Communication: You’ll possess the agility to adapt and vary your communication style to resonate effectively with diverse audiences, ensuring your message is received with clarity and enthusiasm.
Join us in this dynamic environment, where you will have the chance to make a significant impact on both our business growth and the satisfaction of our clients. Your role as a cross-selling specialist will contribute to our mission of delivering exceptional value to our ever-expanding client base.
In this role, you’ll have the opportunity to turn your sales prowess into substantial financial gains. We believe in rewarding your dedication and results with an uncapped earning potential that knows no bounds.
Imagine the satisfaction of not just meeting but exceeding your income goals as you expertly upsell our products/services to our valued customers.
Why Work for Us
And the perks? Oh, they’re outstanding! Alongside a competitive salary, we offer a range of enticing benefits, including:
If you’re ready to take on a new challenge and leverage your transferable skills, we invite you to apply today. Let’s embark on a rewarding journey together!
Working for Citation you will have access to 25 days holiday plus your birthday off work, childcare vouchers, gym membership discounts and more.