Sales Manager/Contact Centre Manager

Sales Team Manager
Location: Wilmslow
Salary – £35,000 – £45,000 basic £55-65,000 OTE

If you consider yourself an inspiring Sales Leader, thrive on training, coaching and developing people to be the best they can be then this is role for you!

We are really proud of our leading engagement and retention rates, it is what has enabled our double-digit growth every year for the last 6 years and it is core to our business strategy. As we scale for further growth, we need another experienced Sales Manager to join our awesome team.

Why Choose Citation?

The Citation Group is made up of 8 businesses, who proudly deliver services that our 40,000 clients need, want and value. Our mission is to be the business that colleagues and clients want to work for and with. It’s a really exciting time to join our business and come grow with us.
We are one of the top 100 Companies to work for with an industry-leading client retention rates and thousands of very happy customers (our 5* Trustpilot and Glassdoor reviews speak for themselves…)

We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience.

It’s a great place to work because of the people we employ. Fun and professional and supportive, we want likeminded individuals who love to love their job (no ‘mood hoovers’ here thanks!) and want the Company to succeed.

Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We are a nice bunch. We don’t do office politics or that’s not my job. We listen, support and take ownership.

The Role

As a Team Manager you will be able to motivate your team in a fast-paced environment. You will be responsible for leading, coaching, and monitoring the performance of a Sales Team. Passionate about the service we offer to clients you will achieve business goals by creating a culture of high performance amongst your team.

You will identify their strengths and gaps and work with them to ensure they reach their full potential and achieve set targets and objectives. Driving constant high performance through regular feedback and continual support.

We all know the highs and lows that come with a sales role so you will be there to celebrate their success and support them through their challenges.

Colleague Engagement is really important to us so making sure your team are engaged and motivated is key. We all know that’s when Sales people perform at their best.

About you

This is no ordinary Sales Culture and so we are looking for an extraordinary Sales Leader with relevant B2B experience and a proven track record of enabling your team to deliver results.

You will be an accomplished Sales Manager with the skills to bring out the best in your team. You will have a knack for identifying sales potential, and just know how to keep your team engaged, motivated and driven to succeed. You will know what good looks like and have a thorough understanding of a Business to Business Sales process and be able to communicate this effectively to your team.

Most importantly you are looking to join a growing, highly successful company where you can continue to grow, develop and thrive with us. Somewhere fun, professional and supportive where you get to chance to shine every day.

Apply today to find out how you can be #happieratcitation


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