Helping academies reach 'Outstanding'

Due to the nature of this case study, we cannot publish the school name or staff details, but this case is regarding a large mixed secondary school in the North of England with approximately 1500 pupils At its most recent inspection by Ofsted it was judged to be good.


The Challenge

Shortly after beginning to work with Citation, an issue arose with Mrs M, a French classroom teacher. Having been employed at the school for over 10 years, Mrs M was viewed as a good teacher whose performance was steady and consistent.

However it was becoming apparent that students whose grades were at the lower end, failed to improve significantly, if at all. Many colleagues observed Mrs M's lessons and documented that there was a lack of planning, students looked bored and were clearly not engaged.

The Solution

Citation worked with the school to overhaul and update the Performance Management system at school level – this included embedding a culture of performance evaluation, professional development and continuous improvement for all staff members.

After policy review and implementation, the dedicated Citation consultant for the school assisted with advice on objective setting and how to give good and constructive feedback.

After advising and assisting the school to commence the process, the Citation consultant then provided additional consultancy by attending and supporting the leadership team at the meeting.

The Result

With the intervention by the school, supported by Citation, Mrs M responded positively to the process and is now rated as a good to outstanding teacher.