Achieved 'Outstanding' Ofsted results

Greenside Community Nursery registered in 2004 and operates from two separate buildings on the campus of William Austin Infants School in Luton, Bedfordshire.


The Challenge

As Greenside Community Nursery regards their children's safety as paramount, they have always had policies and procedures in place for Health & Safety, however, everything was audited internally.

This caused a lot of extra work for staff who were not Health & Safety experts who spent a lot of time and effort researching the correct procedures, processes and keeping updated on legislative changes.

The management were aware that this was not a time or cost effective approach and a more efficient system was needed, especially to ensure key review dates of risk assessments were not missed.

The Solution

Having comprehensive health & safety systems in place can protect the nursery, employees and children.

With this in mind Greenside Community Nursery contacted Citation to help them comply with important Health & Safety and employment law requirements so they could spend more time focusing on the children - and less time worrying about the red tape.

An in-depth health & safety inspection of the nursery was carried out followed by a detailed inspection report, outlining specific priorities observed during the inspection along with the corrective action that was necessary to ensure the nursery complies with current legislation.

Management systems were installed and Citation provided training on how to use Citassess®, the unique online system where staff carry out required risk assessments quickly and easily.

Citassess® made it easier to record and track important features, for example when health & safety risk assessments are due, health & safety training is needed and correct health and safety signs are displayed.

Greenside Community Nursery also took on Citation's employment law service giving them immediate access to 24/7 personnel and employment law advice.Every member of staff was supplied with an individual copy of the employee handbook detailing all agreed policies and legal requirements.

The Result

In 2011, the nursery received 'outstanding' for health & safety issues in their Ofsted inspection for the very first time.

Beverley Thompson, Managing Director of Greenside Community Nursery, continues to enjoy working with Citation:

"The Ofsted Inspector was greatly impressed with the systems we have in place in particularly for Health & Safety. Citassess has the best risk assessments I have ever seen and really helps us to ensure a safe environment for our children."

"We also use Citation's employment law services which provide me with the reassurance I have 24/7 advice from a specialist, should I need it."