Dudley Care Community Event

Event details

Thursday 14 November 2019
10:00am - 12:00pm
Who should attend?
Business Owners and Care Providers

Who’s caring for you? HR tasks and Health & safety legislation probably aren’t at the top of your list when you’re busy providing health and social care.


That’s okay, because they’re at the top of ours instead.


We’re running an event in partnership with West Midlands Care Association in Dudley on 14 November for local care providers. We’ll be sharing expert insight and knowledge within the sector, covering a range of topics including:

  • Equality and Diversity – it’s importance in adult social care and CQC reports
  • Relationship-Centred Care
  • Quality Assurance and good governance
  • Top tips to recruit, retain and motivate your employees
  • Keeping everyone safe at all times

Join Citation’s hosts for the morning – Mick Feather, former CQC inspector, and Keith Lawson, HR and business expert, who will help you get back to doing what you do best.


Nibbles? Hot brews and snacks are on us, served from 9:30am.


Come armed with any questions you might have. You’ll also get to take away our expert guide on Outstanding Services.


To book a place, please email RSVP@citation.co.uk or call 0345 310 0650.

Date: Thursday 14th November
Time: 10:00am - 12:00pm
Location: Copthorne Hotel Merry Hill Dudley, The Waterfront, Level Street, Brierley Hill, Dudley, DY5 1UR

Interested in attending?

Interested in attending?

“Excellent – lots of information and good advice. Would recommend this to all businesses”

Patricia McEvoy, Manager People 1st

"Extremely informative. Learned a few things re Fire risk assessments etc, that I was unaware of and will be implementing immediately"

Fee Smith, QA Manager E Sidwell Ltd.

"The event was really useful and interesting - I'm sure once i have digested the information I will have lots of questions. Great speakers, great paced and worth attending"

Kerrianne Forbes, Manager Beacon Roofing

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