8 things you might not know about your welfare responsibilities

Under the Workplace (Health, Safety and Welfare) Regulations 1992, as an employer, as far as is ‘reasonably practicable’, you’re required...

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Video – CQC Changes – Are you ready?

From November 2017, new CQC standards are in place. They include 112 changes to the KLOEs and a change in...

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How to choose a competent person for Health & Safety

Lee Mockridge joined Citation in 2007 and has wide ranging expertise in Health & Safety. He outlines the skills that are required...

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Do fire risk assessments need validating?

About the speaker… Lee Mockridge joined Citation in 2007. With a NEBOSH General Certificate, NVQ Level 5 in Occupational Health...

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Ask the expert: 9 questions on FFI

Businesses will be charged £129 per hour from the second an investigation starts. This fee applies to the entire investigation, until a solution or action has been taken.

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Top tips: how to ace regulatory staff inspections

A bit about the speaker… Pete Sherlock joined Citation in 2014 and oversees our relationships with Care England, Scottish Care...

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Health & Safety help ahead of CQC inspections

A bit about the speaker… Mick Feather is our Care Business Manager, and lives and breathes all things care-related across...

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7 fire safety considerations for your care service

A bit about the speaker… Mick Feather is our Care Business Manager, and lives and breathes all things care-related across...

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Disciplinary processes: three top tips

A bit about the speaker… Emma Rowley originally trained as a Barrister, then as a Solicitor and has been a...

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