Citation Ltd ("we", "us" or "our") are committed to protecting and respecting
This policy sets out the basis on which any personal data we collect from you,
or that you provide to us, will be processed by us. Please read the following
carefully to understand our views and practices regarding your personal data and
how we will treat it. For the purpose of the Data Protection Act 1998, Citation
Ltd is the data controller. Citation Ltd is a company registered in England
under number 3097504 with its registered office at Citation House, 1
Macclesfield Road, Wilmslow, Cheshire SK9 1BZ.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- Information that you provide by filling in forms on our website
www.citation.co.uk (our "Site").
- Information you provide when registering for or using our on-line services
within the client area of our Site, when posting content or requesting further
services or information;
- if you contact us, we may keep a record of that correspondence and your contact
- details of your visits to our Site including, but not limited to, traffic data
and other communication data.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your
IP address, operating system and browser type, for system administration and to
report aggregate information to our advertisers. This is statistical data about
our users' browsing actions and patterns, and does not identify any individual.
We may obtain information about your general internet usage by using a cookie
file which is stored on the hard drive of your computer. Cookies contain
information that is transferred to your computer's hard drive. They help us to
improve our Site and to deliver a better and more personalised service. You may
refuse to accept cookies by activating the setting on your browser which allows
you to refuse the setting of cookies. However, if you select this setting you
may be unable to access certain parts of our Site.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you is stored on information technology systems
located in the EEA which are operated by service providers on our behalf. We
will take all reasonable steps to ensure that your data is treated securely and
efforts to safeguard your personal data, you acknowledge that the use of the
internet is not entirely secure and for this reason we cannot guarantee the
security or integrity of any personal data which are transferred from you or to
you via the internet.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
- to ensure that content from our Site is presented in the most effective manner
for you and for your computer;
- to provide our Site and our on-line services to you;
- to provide you with information, products or services that you request from us
or which we feel may interest you;
- to notify you about changes to our service.
We may also use your data, or permit third parties selected by us to use your
data, to provide you with information about other services which we consider may
be of interest to you, and we or they may contact you about these by post,
telephone or email.
DISCLOSURE OF YOUR INFORMATION
We may also disclose your personal information to third parties as follows:
- our service providers who provide web hosting services;
- if substantially all of our assets are acquired by a third party, in which case
personal data held by us about our clients and users will be one of the
- if we are under a duty to disclose or share your personal data in order to
comply with any legal obligation, or in order to enforce or apply our Terms of
Service and other agreements; or to protect the rights, property or safety of
Citation Ltd, our clients or others. This includes exchanging information with
other companies and organisations for the purposes of fraud protection and
credit risk reduction.
You have the right to ask us not to process your personal data for marketing
purposes. You can tell us that you do not want us to use your data in this way,
or to pass your details on to third parties for marketing purposes, by
contacting us at firstname.lastname@example.org.
ACCESS TO INFORMATION
The Data Protection Act gives you the right to access information held about
you. Your right of access can be exercised in accordance with the Data
Protection Act. Any access request may be subject to a fee of £10 to meet our
costs in providing you with details of the information we hold about you. You
can exercise this right at any time by contacting us at
this page and, where appropriate, notified to you by email.
should be addressed to