HR Consultancy Service

Let us take the stress off your shoulders

If you’re like most business owners, you don’t have time to worry about the complexities of Human Resources and Employment Law. But if you don’t make sure you have the right HR processes, procedures and policies in place, you could face some serious legal consequences and see a big knock-on effect on your business. 

But don’t panic – that’s where our expert HR consultancy services come in. Our team of friendly and experienced HR consultants are here to take the weight off, providing tailored support with everything from employment tribunals to dismissal procedures.

Exceptional HR support and outstanding care

At Citation, we’re here to make things simpler. From producing key HR documentation for you, to providing one-to-one HR support at any time of day on our 24/7 phone line – our expert, friendly HR consultants take care of the day-to-day stress and admin of HR, so you can focus on your business.

Proud to support businesses like yours

Our HR consultancy services have been designed both to help you stay compliant and take your business to the next level. We’ll take care of your HR obligations from start to finish, with services including: 

  • HR documentation – Our HR consultants work with you to create key HR documentation, from your employee handbooks and contracts to bespoke policies to protect your business. 
  • HR tools – Our cloud-based software, Atlas, gives you a platform for holiday and absence management. You can also store and distribute contracts and all key documentation, assign and track key HR training courses like Equality, Diversity and Inclusion, and explore hundreds of free resources. 
  • 24/7 expert advice – Problem with a staff member? Questions about a contract? Whatever you need support with, our HR consultants are available 24/7 at the end of the phone to provide you with expert HR advice
  • Advice guarantee – As long as you follow our advice, we’ll defend you against employment tribunal claims and pay any awards or agreed settlements up to an annual limit of £1.5 million. It’s not an insurance policy – it’s proof that we really believe in what we do. 

And the support doesn’t stop there! 

Once you’re a client, you’ll have access to a huge range of additional services to help you protect your business, boost performance, and stay focused on what you do best, including:

  • HR training – Our HR consultants can deliver a comprehensive range of best-practice HR training courses either on your site or remotely, on everything from equality, diversity and inclusion to recruitment and retention. 
  • On-site HR support – We can help with anything from handling difficult conversations with employees and carrying out internal processes, through to helping with training, recruitment or employee engagement.
  • On-site HR reviews – Our HR consultants will visit your premises to analyse your specific challenges and provide expert advice and training on tackling the trends in your business and sector. 

You’re the expert in your field – we’re the experts in ours

Each of our HR consultants has an exceptional level of technical Employment Law knowledge, a thorough understanding of HR, and the personal skills required to make sure everyone feels they are being treated fairly while working through any problems. 

We understand the importance of keeping things simple. Our HR advice is always clear and delivered in real-world language, so you know exactly what you should do and why you should do it. This way, we can make sure you always feel comfortable and confident in our support – and you’re never just going through the motions. 

Partner with Citation today

If you’d like to discover more about our industry-leading HR consultancy services and partner with us, simply fill out the form on this page and one of our lovely team will get right back to you. 

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The online systems have made CQC Inspections less daunting as we know we have the necessary documentation to hand.

Mandy Quintance, Manager Eagle House Care Home

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The consultants we work with are absolutely superb - we never have to worry about Employment Law.

Sue Anderson, Finance Director Pendle Doors

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"We would really struggle without Citation. I can't see us being without them."

Laura Bennie, Office Manager Scottish Care

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Free Resources

Browse our series of free guides and resources on common issues our clients face, prepared by our in-house Employment Law consultants.

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