Who is Citation and what do we offer?


We help small and medium-sized businesses to succeed with our unrivalled HR and Health & Safety support and expertise.

Over 25 years of happy customers

Since 1996, we’ve taken care of the messy, complicated bits of running a business for over 40,000 clients, saving them time and energy that could be better spent on their business ambitions.

We have the most highly qualified team of consultants in our industry and we work hard to offer an excellent service with a smile. We’re extremely proud of our market-leading client retention rate of 92% and our customer feedback is overwhelmingly positive.

As well as our 24/7 advice line, manned by HR, Employment Law and Health & Safety experts, we also offer thousands of resources, including free guides, updated articles, training modules, HR and Health & Safety templates, and more.

Nationwide coverage

We offer a personal localised service, backed by a nationwide team. We have consultants based all across the whole of the UK, so you can be sure we can be there to support you whenever you need us.

Who we support

Our HR, Employment Law, and Health & Safety services benefit all types of companies, from small businesses to bigger companies, we don’t single anyone out.

Our partners

Our expertise doesn’t lie in just one field, we cover all industries nationwide. From trade associations to insurance companies and accountancy firms, we work with a wide range of sector partners which include:

· National Day Nursery Association (NDNA)
· Care England
· United Kingdom Homecare Association (UKHCA)
· Horticultural Trading Association (HTA)
· Build UK
· British Institute of Cleaning Science (BICSc)

Along with our partners listed above, we have strong partnerships and longstanding relationships with associations in all industries across the country.

Our advice guarantee
As a business owner, the last thing you want is to be facing employment tribunal claims alone. If you’re not sure where to turn, our dedicated tribunal team can help you prepare your defence, represent you at your tribunal, and cover legal costs, so you have peace of mind you’re in good hands when it comes to handling legal action.

When it comes to the Health & Safety side of things, we’ll pay the potential cost of defending you against any safety prosecutions given you follow our recommendations so you can rest assured you’re supported throughout.

For more information on how our service protects your business and covers your legal fees, head here to find out more details about our unique advice guarantees.

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