With our expert, friendly support you can quickly deal with contracts, a tricky employee, or even a full on crisis — and move on to build a positive, professional, productive team.

We know your industry — we’d like to get to know your business. We take care of HR for  Construction, Care, Manufacturing, Commercial Cleaning and plenty of other industries.

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How we work with you

Simple, friendly, personal HR

  • We get to know you

    We’ll meet up, so we can fully understand your business needs

  • We deliver

    We’ll take care of your paperwork, systems and policies so you are totally up-to-date with the latest legislation

  • We’re here for you 24/7

    You’ll have access to brilliant online tools. And if you ever need advice, our friendly experts are only a phone call away

Our unique advice guarantee

Our advice is guaranteed up to £1.5m. As long as you follow our advice, we'll pay the costs. This isn't an insurance policy. We believe what we do truly helps businesses like yours, so when we make a commitment, we stand by it.

Our commercial advice guarantee

We’ll take you through all your options and prepare 1 day of representation to defend any tribunal claim that arises from making a commercial decision as discussed with our Employment Law team.

We’re the human in HR

We believe in the power of positive, productive teams, which is why we’re one of the top 100 companies in the UK to work for. The result? We’ve a brilliant passionate team on tap; ready to help you make the most of your people.

People are most business’s biggest asset (and cost).  Managed well, your business could benefit from increased profits and happier customers. We’ll help you recruit, retain and train the best people for your business.

We’re on your side in a crisis

We understand that difficult employees, sickness, lateness and poor attitude can put a massive strain on your business ­­­­­- and you. We offer sympathetic, expert, commercial advice from the best brains in the business. And if times get tough, we’ll support you through disciplinaries, redundancies, grievances or tribunals.

We’ll save you time and stress

We’ll sort out your contracts and employee handbooks and, once you’re up to speed, our unique online tools will help you manage holidays, sickness, training and more. Leaving you with more time to concentrate on your business.


Get in touch and we'll organise a free audit of your business.

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Savings calculator

We believe we can make your life easier AND save you money. This calculator is designed to give you an idea of how much cash you could save. It's quick and easy to use. Why not give it a try?

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Health & Safety

An ongoing relationship with Citation can save you versus a local practitioner, with a wider range of cover and expertise

Your business can save at least hours over the course of a year by having our experts provide Health & Safety guidance.

HR & Employment Law

Did you know that the average tribunal costs over £10k? Working with Citation can reduce your risk of facing a tribunal by 91%.

Your business can save at least hours a year with our broad-ranging expert HR & Employment Law support.

Want to know more?

Give us a few details and one of our friendly advisors will let you know how we could help your business.

Find out more

The online systems have made CQC Inspections less daunting as we know we have the necessary documentation to hand.

Mandy Quintance, Manager Eagle House Care Home

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I know I can pick up he phone and be give the answer straight away.

Claire MacNeill, Office Manager Paradigm

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The consultants we work with are absolutely superb - we never have to worry about Employment Law.

Sue Anderson, Finance Director Pendle Doors

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Free Resources

Browse our series of free guides and resources on common issues our clients face, prepared by our in-house experts

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