An employer talking their new employee through the company’s handbook

Employee Handbooks

When you’re running a business, things don’t always go by the book. But that doesn’t mean you shouldn’t still write the book in the first place. And that’s why you need a well-written employee handbook.

Employee handbooks help business owners just like you set out what makes your company tick and build a better workplace. With the help of our HR experts, we’ll make sure your employee handbook hits all the right spots, so you can get everyone on the same page – so to speak.

Your people are your business’ greatest asset. So giving them an employee handbook to make clear what’s expected of them is a great way to make sure you’re building a positive, productive place to work. 

Lay out your policies and procedures, have a written reference of your rules and regulations, and save yourself answering the same questions over and over with a bespoke employee handbook, created for you by our HR experts.

Partnering with Citation means you’ll get the best support from our Employment Law consultants, who will get to know your business inside out. Then we’ll create your employee handbook for you and store it in your online HR management hub, Atlas

So you can start building a better workplace, knowing you’ve got the backing of real people who believe in your business and an employee handbook that sets out what you’re about.

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What we can offer…

Get started with Citation today, our Employment Law package gives you access to

Bespoke dismissal advice

Tackle the tricky subject of employee dismissals with our guidance every step of the way.

Combat staff lateness

We’ll help you deal with lateness properly with our expert support.

Navigate parental leave

Know exactly where you stand on maternity and paternity leave arrangements.

Employee notice guidance

Handle notice periods carefully and diligently with the support of our HR professionals.

Get handbook advice today

Let Citation take care of your employee handbook

Writing a handbook for employees may seem like a piece of cake. On the face of it, you know your business and exactly what happens daily. But, does that mean you’re compliant? What if a grievance is raised? 

This could leave you and your business open to all kinds of legal or administrative problems later down the line. So just hand it over to us – we’ll save you a bit of time by creating your employee handbook, updating it if anything changes, and standing by with HR advice 24/7

We offer employment law packages that give you and your business: 

24/7 advice – You’ve got your employment handbook in place – but what happens if an employee breaks the rules, or you’d like to make some changes to the way you work? Whatever you need some advice on, we’re here for you on our 24/7 HR advice line, manned by commercially-savvy HR professionals and solicitors.

I know I can pick up he phone and be give the answer straight away.

Claire MacNeill, Office Manager Paradigm

The consultants we work with are absolutely superb – we never have to worry about Employment Law.

Sue Anderson, Finance Director Pendle Doors

The online systems have made CQC Inspections less daunting as we know we have the necessary documentation to hand.

Mandy Quintance, Manager Eagle House Care Home

Employee Handbooks FAQs

  • What is an employee handbook?

    An employee handbook, also known as a staff or employment handbook provides the foundation for your business to contain all relevant documentation and policies for your business.

  • What should be included in an employee handbook?

    Handbooks should provide your employees with absolutely every bit of detail needed. It should include: 

    • Dismissal procedures
    • Maternity and paternity leave 
    • What holidays staff are entitled to

    It should also include disciplinary procedures, grievance policies, and any other relevant policies for your business. Your staff handbook should be your go-to document for all things HR-related. Effective HR documentation saves you time, and money and helps you avoid any sticky legal situations.

  • Where can I store my employee handbook?

    If you want to ensure your employee handbook is safely stored and easily accessible, we’ve got you covered. Atlas is our in-house HR Software, which your dedicated HR consultant will help update and maintain all of your contracts, documents and policies in one handy place.  Wave goodbye to those hours of never-ending admin and get back valuable time to help you do what you do best – growing your business.

  • How can employment handbooks help my business?

    Clarity and good communication are beneficial to everybody across your business. That’s where your employee handbook can be your best resource. It offers your employees visibility, so they know exactly what standards are expected and the different procedures in place to help protect and support them too.

  • Are employee handbooks less effective for small businesses?

    You may feel downloading a template online or writing your handbook yourself is a cost-effective alternative if you’re a smaller business. But, with our guidance, we can help keep costs down and lend our expertise to help your business with a bespoke employee handbook that covers all bases – a short-term investment for long-term benefits.

  • How does Citation help businesses manage employee handbooks?

    We’ll review your HR documents and create a brand-new employee handbook – all courtesy of our HR consultants. They’ll will work with you to make sure your handbook does exactly what you need it to, and that you use it correctly. So, from sickness absence to disciplinary procedures, we’ve got you covered.

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