HR & Employment Law

HR Services

Let’s simplify HR – we handle the worry and the work, you focus on success.

HR services for your employer needs

Feeling pulled in all directions? We get it. There’s a lot of HR stuff that can come your way when you’re running a business. That’s why we offer a comprehensive range of HR services designed to lighten your load and make life easier.

With our HR services, you can streamline your HR processes, save time, and stay compliant with ever-changing regulations. We’re talking round-the-clock advice, smart software to make people management simple, and all of your documentation sorted for you, so you’re always bang up to date with all things HR. Basically, everything you need to tick off your legal obligations and take care of your people. 

Now with Citation taking the hassle out of HR – that’s peace of mind and problems off your plate so you can get back to doing what you love – running your business.

Consultants you can trust

Think of us as your trusty partner, real people who really know their stuff – solving HR issues and keeping your business compliant.

HR support at all times

HR issues don’t just happen 9-5. So you can call our advice line anytime. Yes really, 24/7 we’re ready to turn complicated into clarity.

Manage HR easily

Handle HR admin in a click, everything you need to manage your people and paperwork is all set up in one smart hub.

HR without the fuss

Want hassle-free HR? Pass it to us. We’re like an extension of your team, only no need to get us a birthday card.


Happy Clients Each Year


Support For Your Business


pieces of advice given annually

More HR support services for your business

We don’t stop there. There’s so much more our HR services cover, whether it’s bespoke training courses on the latest workplace topics to keep your employees in the know, navigating tricky employee matters or needing a hand with putting the right employment contracts in place. Whatever’s going on in your world, we’re here with a full range of HR support for businesses across the UK to make it run smoothly. So, feel free to lean on us – we’ve got your back every step of the way – and here’s how!

We’ve got your back – Working with our HR consultants gets you ready for anything. Our clients are sixteen times less likely to be taken to a tribunal than the national average.

We build better workplaces – Join the workplace revolution. 85% of our clients say they have a happier, healthier, more productive team thanks to working with us*.

We take care of the worry – You didn’t go into business to stress about HR & Employment Law, did you? And, believe us, you don’t have to. 92% of Citation clients say working with us gives them more peace of mind*.

We put time on the clock – You don’t need more hours in the day to tackle your to-do list. You just need more time spent on what matters to you and your business – and 85% of our clients say they save that kind of valuable time*.

HR training

Empower your team with online HR training. Support them to stay sharp on HR compliance and shape a culture where everyone is valued.

HR documentation

Compliant contracts, watertight policies, employee handbooks, we’re on it! We’ll create and maintain them, freeing you from piles of paperwork.

On-site HR

When tricky situations pop up, you can count on us to be there in person. Ready to tackle challenges and provide support. 

The Client View

That’s enough from us, see what our clients have to say…

Truthfully, I wholeheartedly recommend Citation to any business seeking efficiency, professionalism and success…

Elliot Kinsey – Operations Manager Kinsey Premier Services

Whenever I’ve phone up the helpline for support with Employment Law queries, they always provide me with clear information and advice.

Jenny Herbert Pour Moi Ltd

Someone’s always at the end of the phone or on hand to respond to an email if ever I have any questions.

Luke Pollard, Partner at Actionpoint Actionpoint

Frequently Asked Questions

  • What HR services does Citation offer?

    Our HR package takes the stress away from you. You’ll get all the value of our in-house resource, without the price tag. 

    Provided by a team of over 140 HR professionals, barristers and solicitors, we help small businesses grow sustainably and save time with outsourced HR support. 

    We’re available 24/7 to answer all the questions you have, and we’ll back up our advice with our advice guarantee, so you’re protected in case anything ever goes wrong. You’ll also get access to our smart online HR management hub, Atlas, so you can manage all your people and documentation in one simple place and assign e-learning. We also offer an add-on for one-off in-person support, helping you navigate fiddly HR issues, such as disciplinaries, redundancies and TUPE.

  • Why choose Citation for HR support?

    We offer a real HR support service that protects your business through thick and thin. Businesses who work with us are 13x less likely to face an employment tribunal claim (vs. national averages) and 85% of our clients say they have a happier, healthier, more productive workplace from working with us (Citation client feedback survey, 2023). 

    You’ll get:

    • 24/7 HR advice: Tricky employee issue, or want advice on improving employee engagement? Perhaps have questions about holiday entitlement and pay? Just give us a call, 24/7, 365 days a year. 
    • Advice guarantee: If you’ve told us all the relevant facts and followed our advice, our Employment Law consultants will defend you against employment tribunal claims and pay any awards or agreed settlements, up to £1.5 million a year.
    • HR documentation creation: From contracts to handbooks and policies, we’ll create them for you, upload them to Atlas so you can distribute them to your people, and keep them updated.
    • Commercial advice: If, in any given situation, you decide to go down one of the commercial options discussed with our advice team, we’ll cover the costs of preparing your defence to any tribunal claim that comes from it.
    • Access to our online HR management hub: Atlas allows you to track everything HR, in one place. You can log annual leave and sickness, assign and track training, store and distribute documents, and take advantage of thousands of free templates.
  • What industries do you provide HR support for?

    Our HR services cover industries from all backgrounds – we’re not limited to just a few sectors. We’ve helped businesses across many sectors including: 

    • Care 
    • Construction 
    • Manufacturing
    • Nurseries
    • Cleaning
    • Plus many more! 

    We support businesses from almost every industry, so why not contact us today to discover more?

Discover our HR resources

Check out our handy resources for insight into the HR support we can offer

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