HR & employment law advice line

Do you ever have an HR issue and find yourself asking “What do I do?”. We understand HR & Employment Law can be tricky and time-consuming, but it doesn’t have to be.

Whether you’re having a full-on HR or Employment Law crisis, or you just want some HR advice on employee conduct or sickness absence, it’s good to know our friendly, commercially-minded expert HR support specialists are available to give you the right help with HR headaches.

One-to-one Employment Law and HR advice for employers, whenever you need it

The Citation HR & Employment Law advice line provides businesses with 24/7 telephone support with any and all issues relating to HR & Employment Law, so you can have the peace of mind that you’re following best-practice HR legal advice, and spend more time focusing on what you do best. 

HR compliance advice from qualified professionals

Our team of HR professionals and employment lawyers handle over 300 calls a day on our HR advice line from businesses in all industries HR support – from construction to care, manufacturing to nurseries. We make sure that we don’t just explain what you need to do – we also explain why you need to do it, so you always feel in control. And if an issue is too complex to be handled over the phone, then, as a Citation client, you can also access on-site support, document checking, and much more. 

Getting the right Human Resources and Employment Law advice at the right time can be crucial for protecting you from expensive tribunal claims – in fact, a Citation client using our HR support services are 13 times less likely to face an employment tribunal claim than the national average.

You’ll benefit from:

• Access to knowledgeable advisors and up-to-date Employment Law – Our human resources advisors are experienced HR & Employment Law professionals who are on the ball with the latest changes in legislation and can advise you appropriately. 

• Able to break down complex issues into understandable actions – The law can often seem complicated and confusing. Our HR advisors are skilled in breaking down complex issues and providing understandable HR and Employment Law advice and actionable directions, so no issue feels too tricky to solve. 

• Advice on best-practice HR processes – Employing people can lead to a wide range of HR and employee relations issues. Our HR advisors help you to approach these issues in a fair and consistent manner

• Friendly and approachable – Often handling HR issues can be stressful, and eats up a lot of your time. Our HR support team understands that these are difficult situations and offer support that is designed to reassure you and provide solutions.  

• Commercially aware – Sometimes the best-practice model doesn’t fit within your timescales or business model, so our HR & Employment Law advisors can also discuss the most suitable commercial options for you – and make you aware of the risks associated with them.

• Additional support and services – If you need further support beyond the employment law and HR advice line, you’ll also have access to services like document support, employee handbooks, contracts, ongoing case management, and support with tribunal claims*.

*Terms and conditions apply

Expert HR advice when you need it most

We’ve supported UK businesses like yours with our HR advice for almost 30 years.

• We’re cost-effective – our mission is to empower businesses and save them money, not tie them down, so we offer a range of HR solutions to fit your needs.

• We’re trusted within the industry – with almost 30 years’ of experience under our belts, we’ve built quite a reputation for providing quality HR advice for businesses.  You can read our customer stories here.

Check out our HR Case Studies

• How we transformed a nursing and care business established in 1952. After learning about us in 2014, they’ve had total peace of mind thanks to our Health & Safety and HR & Employment Law support.

Since then, they’ve become ISO certified with our help and continue to take their business to new heights.