Wilby and Burnett Chartered Surveyors

Wilby and Burnett is a multi-disciplinary practice of Chartered Surveyors and Chartered Architects. They provide in-house design and management for all types and sizes of building projects.

The Challenge

As Wilby and Burnett has grown, they’ve employed more staff. This made the owners increasingly keen to ensure that the management processes were in-line with all current Employment Law legislation.
It became apparent that the business needed to make some staffing changes and the owners wanted to ensure that these changes were handled properly.
To ensure they tackled the situation correctly, they brought Citation on board to take them through the process.

The Solution

Citation provided Wilby & Burnett with immediate access to the Citation Employment Law advice helpline, who guided them through the necessary procedures to deal with the staffing changes.
We then fully reviewed all management and employment processes at, and issued employee handbooks to all staff, reassuring them that they are now fully compliant with current legislation.

The Result

One year later, having found the HR and Employment Law service from Citation an asset to their business, Wilby and Burnett decided to sign up to Citation’s Health & Safety services to ensure they are now fully compliant in both areas.

Des Burnett at Wilby and Burnett commented:

“We found Employment Law and Health & Safety issues time consuming and complex to deal with.”

“Having Citation on board has enabled us to bring our Employment Law and Health & Safety procedures up to date, safe with the knowledge that advice is only a phone call away if we ever have a problem.”


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