When you call our HR & Employment Law advice line, you’ll always receive the highest level of advice from our expert consultants.
Many of those consultants are qualified solicitors and as such they’re individually regulated by the Solicitors Regulation Authority (SRA).
While Citation as a business is not regulated by the SRA, the solicitors within the employment law team are individually regulated. So, when you take advice from one of the solicitors on our team, they will be able to give you wider-ranging Employment Law advice without you having to consult with a traditional law firm.
It also means that, in the unlikely event you feel you haven’t received the level of quality, professional service that you’re used to from our consultants, in addition to raising it with us, you are also able to contact the SRA to raise any concerns you have.
Although the Solicitors Compensation Scheme does not cover the work undertaken by our solicitors, you have the peace of mind of knowing that their work is covered by our professional indemnity insurance.
Details of how to raise any issue or complaint with the SRA are available on their website.
Citation’s Head of Employment Law, Gillian McAteer commented,
“Small businesses can find it difficult to access legal advice and in a recent survey, 60% of small businesses said that cost stops them from using a solicitor. Being granted the waiver from the SRA really allows us to provide a cost-effective, properly integrated Employment Law service for our clients.
We can give quality, commercial advice that really addresses their pain points, without being subject to the ‘charge by the minute’ model under which traditional law firms usually operate. This ensures our clients always have access to legal support when they need it.”
If you’ve got any questions about the SRA Waiver, or you just need some of our advice, remember you can always call our 24/7 advice line on 0345 844 4848, where somebody will be there to help with your HR and Employment Law needs.
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Our team of of HR experts are all highly qualified, so you can trus you’re always getting trustworthy advice and insights.
Plus, you’ll be covered by our advice guarantee for the duration of your contract.
From care to construction and nurseries to manufacturing, we’ve worked in all sectors, helping futureproof businesses with proactive compliance for over 25 years.
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