Care compliance support
across England, Scotland, Wales and Northern Ireland

In early 2024, the CQC rolled out the new Single Assessment Frame (SAF) which changed how inspections work. The CQC Standards replaced the Key Lines of Enquiry, and there are o 34 Quality Statements. We help you understand what the Quality Statements are, how to evidence your compliance, and use Care Pro to track environmental sustainability and other new requirements like the Well-led standard.

We know recruitment is notoriously challenging in care. With international recruitment bringing vacancies in, we provide Health & Care Worker visa support, infection control templates (vital for Atlas), and absence management tools. Our EAP programme helps with staff wellbeing including burnout and stress, while our Atlas platform streamlines shift management to reduce admin burden.

Each country has their own regulator – Care Inspectorate (Scotland), Care Inspectorate Wales (CIW), and RQIA (Northern Ireland). We provide Care Pro tools specific to your country’s requirements, mock inspections to your regulator’s standards, and policies that reflect your local regulations and terminology (like Adult Support and Protection in Scotland vs Adult Safeguarding in England).

About 80% of the care workforce is female, making issues like menopause, new and expectant mothers more prevalent. Our EAP provides confidential mental health support, and we offer Stress Risk Assessments to identify and manage workplace stressors. This helps reduce burnout, improve retention, and ensure better quality care for service users.

Care Policies gives you templated policies organised into bundles – all the documentation you need to meet regulatory requirements. Care Pro is an online platform where you store these policies, complete audits, demonstrate continual improvement with surveys to service users and families, and attach evidence against Quality Statements/KLOEs. Together, they give you everything you need for inspection readiness.

Atlas has many care sector-specific risk assessment templates, including infection control. You can track training completion, manage staff certifications, and ensure all compliance documentation is up to date. This is especially important given the focus on infection control and quality assurance in care settings.