Working with

  • Care England
  • Scottish Care

We’ve been looking after your sector for over 20 years. With our years of experience and partnerships with Care England, Scottish Care, NASHICS and over 35 regional care associations throughout the UK, we understand your concerns.

Let us look after you

Let our Health & Safety and HR experts handle the stress. With our bespoke service, we’ll make sure you’re totally up-to-date with the latest legislation and we’ll help you to recruit, retain, and manage a considerate and professional team. So you can concentrate on caring for the people that need you.

Rely on us 24/7

If you suffer with staff sickness, are confused by contracts or are not quite sure if your risk assessments are up to scratch, we’ll help you every step of the way. You look after people around the clock and so do we. Our sympathetic advice line team are here for you day or night. Whatever you need, just ask.


Get in touch and we'll organise a free audit of your business.

Associated Resources

Duty Of Candour

Your free guide to Duty of Candour & Care Certificate explained

Download the guide

Safeguarding adults

A guide to safeguarding for those in the care sector

Download the guide

Recruitment and retention in care

Your free guide to staff recruitment and retention in your care service

Download the guide

National Living Wage

The latest changes to the National Living Wage

Download the guide

How well are your care workers?

Employee-wellbeing is an important part of management – whatever your industry. In-light of the ONS’ recent figures on care worker...

Read the article

How does HR and Health & Safety management affect your CQC inspection?

The 5 Fundamental Standards and their Key Lines of Enquiry, are set out by the CQC to assess services against...

Read the article

The Future of Care – From the Experts at AON

In 2012 the number of over 65s in the UK surpassed 10 million for the first time. The aging population...

Read the article

Read more Care news Read more

The online systems have made CQC Inspections less daunting as we know we have the necessary documentation to hand.

Mandy Quintance, Manager Eagle House Care Home

Read the customer story

Their online systems have excellent material which will aid you with meeting the mountain of paperwork for CQC! We have had comments from the CQC inspector that the icons in a risk assessment make them very user friendly

Nish Thakerir Care Plus Homes

I would have no hesitation in recommending Citation for Health & Safety and HR support. External professional visitor were impressed with the systems we have in place in particularly for Health & Safety.

Cindy Smith Cove Care Residential Services

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