You don’t run like office-based companies. That’s why we make our services work for you:
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Stand out with ISO certification
Achieve ISO 9001, 14001, 27001 and 45001 to meet tender requirements and win contracts.
Meet cyber security standards
Practical training and support to protect your people, systems and client data.
Fast-track tender applications
Quick, credible SSIP certification to prove compliance and get site ready.
BICSc handle HR and Health & Safety smoothly with Citation’s help, saving managers valuable time on complex compliance matters. As their partner for expert advice and member support, everything’s in one place. Annual reviews, 24/7 helplines – invaluable support that’s always available.
Number of employees
20
Services
Results
“Citation make sure we’re legally compliant and gives us ultimate peace of mind. If we stopped using Citation tomorrow, this would leave us in a vulnerable position.”
Cleaning companies with Citation are
93%
less likely to receive a tribunal claim*
47x
less likely to face an enforcement notice*
72%
less likely to have an accident at work*
*vs national averages
What our customers say
Most cleaning businesses need a Health & Safety policy, COSHH policy, accident reporting procedures, lone working guidance and core HR policies such as disciplinary and grievance procedures. If you employ staff, you’ll also need contracts and a staff handbook.
Yes. If your team uses cleaning chemicals, you’re legally required to complete COSHH assessments. These identify risks, control measures and safe handling procedures for each substance used. You should review them whenever products or working environments change.
Some incidents must be reported under RIDDOR, including certain injuries and dangerous occurrences. Even if not reportable, all accidents should be logged and reviewed to prevent repeat issues. Keeping structured accident records makes this far easier to manage.
Not always, but many commercial and public-sector tenders require or favour ISO certifications. Certification can strengthen your credibility and improve your chances of winning larger contracts.