Win more tenders and manage operatives with confidence

Helping cleaning and facilities companies with HR and Health & Safety support

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Existing client? Contact us here

  • Stay compliant and qualify for tenders
  • Manage operatives, rotas and training in one platform
  • 24/7 advice on disciplinaries, lone working, COSHH



Compliance in one place

Services to support your business

HR and Employment Law
HR and Employment Law
Contracts, policies and expert support to manage disciplinaries, absence and people issues with confidence
Health & Safety
Health & Safety
Cleaning-specific risk assessments, COSHH and audits, all tracked and managed in one place
All-in-one Atlas platform
All-in-one Atlas platform
Manage rotas, shifts, training, and compliance documentation in your Atlas hub

Services built for how cleaning businesses actually work

You don’t run like office-based companies. That’s why we make our services work for you:

  • Site-ready documentation you can use on the ground
  • Advice for managing shift-based and flexible teams
  • Tools for multi-site and contract-led work
  • Systems that reduce admin and paperwork
  • Practical guidance for managers across client sites

Or call now to speak to an expert 0345 844 1111

Qualify for more tenders with additional services

Stand out with ISO certification

Achieve ISO 9001, 14001, 27001 and 45001 to meet tender requirements and win contracts.

Meet cyber security standards

Practical training and support to protect your people, systems and client data.

Fast-track tender applications

Quick, credible SSIP certification to prove compliance and get site ready.


Recognised and accredited by

Working with cleaning and facilities businesses across the UK

  • Domestic cleaning companies expanding operations
  • Commercial contractors managing multiple sites
  • Facilities management providers
  • Multi-site and contract-based operators
  • Businesses growing from domestic to commercial

Save up to 40% off when combining HR & Health & Safety packages

All-in-one access platform
24/7 expert phone support
Time-saving automations

Citation made compliance easy for BICSc

BICSc handle HR and Health & Safety smoothly with Citation’s help, saving managers valuable time on complex compliance matters. As their partner for expert advice and member support, everything’s in one place. Annual reviews, 24/7 helplines – invaluable support that’s always available.

Number of employees

20

Services

Health & Safety Health & Safety
Employment Law Employment Law
ISO ISO
HR HR
Cyber Cyber

Results

“Citation make sure we’re legally compliant and gives us ultimate peace of mind. If we stopped using Citation tomorrow, this would leave us in a vulnerable position.”

Cleaning companies with Citation are

93%

less likely to receive a tribunal claim*

47x

less likely to face an enforcement notice*

72%

less likely to have an accident at work*

*vs national averages

New feature

Rotas and workforce management

Self-serve shift swaps, payroll integration, and instant notifications mean you spend less time on admin and more time running your business.
Rotas and workforce management

Common questions for the cleaning industry

  • What policies do I need for a cleaning business?

    Most cleaning businesses need a Health & Safety policy, COSHH policy, accident reporting procedures, lone working guidance and core HR policies such as disciplinary and grievance procedures. If you employ staff, you’ll also need contracts and a staff handbook.

  • Do cleaning companies need COSHH assessments?

    Yes. If your team uses cleaning chemicals, you’re legally required to complete COSHH assessments. These identify risks, control measures and safe handling procedures for each substance used. You should review them whenever products or working environments change.

  • Do I need to report accidents in my cleaning business?

    Some incidents must be reported under RIDDOR, including certain injuries and dangerous occurrences. Even if not reportable, all accidents should be logged and reviewed to prevent repeat issues. Keeping structured accident records makes this far easier to manage.

  • Do I need ISO certification for cleaning contracts?

    Not always, but many commercial and public-sector tenders require or favour ISO certifications. Certification can strengthen your credibility and improve your chances of winning larger contracts.

Ready to get started?

Atlas is your all-in-one compliance platform – designed to make everyday HR and Health & Safety effortless.

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