Health & Safety in a changing care environment
A conversation with Citation and the National Care Association (NCA)
The care landscape is shifting and so are the Health & Safety expectations placed on providers. Infection control, fire safety, lone working, culture and paperwork mean real pressure. But when regulations tighten and risks rise, how do you protect people without overwhelming your teams?
In this podcast, Citation’s Care Business Manager Mick Feather sits down with Martin Andrews, Health & Safety Consultant, and Nadra Ahmed, Executive Chair of the National Care Association, to unpack what care providers are facing right now and what practical steps can make life easier.
What we cover in the episode
- The biggest Health & Safety challenges in care today
From infection control to fire safety and lone working, kicking off with the top risks keeping providers awake at night.
- Managing risk without drowning staff in paperwork
How do providers stay compliant while keeping frontline teams focused on care, not checklists?
- Turning incidents and near-misses into positive change
Real examples of learning cultures in action and why fear of scrutiny is holding some services back.
- Where CQC and the HSE are focusing their attention
What’s coming up repeatedly on inspections, and how the national picture compares to what consultants see day-to-day.
- Tools and resources that actually make life easier
Is it digital solutions? Clearer guidance? Training? The panel explores what would move the needle most for providers.
Why this episode is worth a listen
This discussion gives you:
- Clear insight into current and emerging Heath & Safety pressures in care
- Practical, realistic advice you can apply straight away
- A regulator-savvy view from both consultancy and national advocacy leaders
- Reassurance that compliance can be manageable
Want to hear more?
If you want to find out more or have any topic suggestions you’d like to hear in the future, just drop us an email at podcast@citation.co.uk or head over to our Resources page for our latest guides, checklists and articles. Clients should log in to Atlas for in-depth guidance, templates, training, and more.
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