The COVID-19 pandemic has been challenging for businesses across the UK. Those in the cleaning sector have had to bear a lot of the brunt, with greater demand and the pressure to provide increased cleaning and sanitation regimes.
We spoke to Ian Hadley, the operations manager at Minster Cleaning, to find out how Citation has helped his business cope with the challenges of the pandemic.
Providing cleaning services to 6,000 customers and working with companies across the UK, Minster Cleaning has been operating throughout the pandemic. Having Citation by their side has been “invaluable” to keep up to speed with government updates and speak to experts directly, any time of the day or night.
Ian talks about the HR challenges COVID-19 has brought, and how working with Citation has helped him find the right “balance between being fair to your staff and helping them get through it and do things correctly, legally and for the benefit of the business”.
Supporting your business through COVID-19 and beyond
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