MSS Solutions

When MSS Solutions started winning bigger contracts, Mariam quickly found herself facing a world of Health & Safety, SSIP and ISO requirements she simply didn’t know how to navigate.

In this video, Mariam shares how Citation became more than just a compliance provider – becoming, in her words, like a department within her business. 

From urgent contract and tender requirements to managing employee records and achieving ISO certification, Mariam explains how having access to real people who understand her business has given her the confidence and support to keep moving forward. 

She also shares one particularly important moment, when a contract deadline was just two days away and she needed a method statement she didn’t know how to produce. Citation helped her get it completed in just two hours; helping her avoid losing the opportunity. 

Now, with ISO and SSIP in place, Mariam says the business has seen a real commercial impact, with new opportunities opening up and potential clients recognising the credibility that comes with having compliance in order. 

Watch Mariam’s story to hear how Citation has supported MSS Solutions as it has grown – and helped turn compliance into a competitive advantage.