Abigail Chapman

Slimline Glazing & Aluminium Systems

Slimline Glazing & Aluminium Systems is a Surrey-based glazing solutions business. Their innovative designs are contemporary and unique, and their product range covers everything from sliding patio doors and walk on glass to bifold doors and Juliette balconies.

We spoke to their company secretary, Abigail Chapman, to see how our Health & Safety and HR & Employment Law support has helped them grow.

“Citation’s a marvellous company and I would recommend them to anybody that is setting up to help them.”

Enabling their expansion

We understand that businesses want to grow. We also understand that, with that, comes more and more compliance considerations. So, we are here to support you through your exciting expansion goals.

Abigail spoke: “At the moment our company’s growing very quickly and we’re taking on new employees which I’ve had to set up contracts for, take advice on handbooks, and what their induction criteria should be with regards to HR, so it’s been brilliant, absolutely brilliant.”

Always on hand to help

When it comes to Health & Safety, each and every business is unique, which is why we never take a one size fits all approach. All of our expert advice is tailored to you, and we’re always on the other end of the phone – day and night.

“We’ve got an employee who’s quite young and has had a heart transplant. Because of that, there are certain duties that he’s restricted from doing, so it’s nice to be able to phone up our Health & Safety advisor and ask them what I need to do to make sure that he’s safe in the workplace,” Abigail said.

Streamlining the day-to-day

Atlas is our online management platform. With everything from creating risk assessments and taking training to logging lateness and distributing documents, it makes the day-to-day running of a business that bit easier.

Abigail concurred: “The Atlas platform is absolutely brilliant, it’s the best platform that I’ve ever used in any area.

“I’ve got immediate access to the support team and they talk me through it all the time, and they also advise me on certain items if I can’t find the template on the system. We have had really good customer service from them in regards to training and having people come out and show us how to work the system, too.”

Our pride and joy

We know our team is nothing less than remarkable, that’s why we employ them! But it’s always great to hear that our clients agree too.

When asked about our Health & Safety and HR & Employment Law consultants, Abigail said: “They’re brilliant, absolutely brilliant. They’ve been nothing but more than helpful.

“They’ve come in, they’ve talked us through everything, and they’ve been on the phone as soon as I call up. If they’ve not been able to help me immediately they always come back to me with an email or something like that straight away.”

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Manufacturing Hub

Citation isn’t just trusted by thousands of manufacturing businesses. We also work alongside some of the UK’s biggest trade associations – including the Construction Products Association (CPA) and the Manufacturing Technologies Association (MTA).

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