I believe Citation’s On-Site HR day prevented things from escalating to a tribunal situation; I don’t doubt the person would have attempted to go that route if we hadn’t had the professional help.”

Spearhead is a 28-year-old business that has grown from a one-man-band to now employing around 55 staff. They’re a community business and one of the many UBT businesses Citation is proud to support.

Aiming to be a one-stop-shop for care homes, they provide items ranging from catering equipment and pressure care producers, to electrical beds, soft furnishings, and furniture and interior fit out.

This gives them a wide range of staff, which is why they first teamed up with Citation. They wanted a professional support team on hand 24/7 to help deal with all their different HR & Employment Law issues, as well as keep on top of all things Health & Safety.

Having enjoyed the benefits of our service for a number of years, Bernard Lindberg, Director of Spearhead, chatted with us about why they decided to use our On-Site HR service following an issue with a member of staff and why he recommends it others.

Want hands-on support from HR experts?

If you’re a Citation client, call 0345 241 5250, email additionalservices@citation.co.uk or visit our On-Site HR page to get a quote or find out more.

Not yet a Citation client and want to learn more about how we could support your business with tricky HR issues? Leave your details on this page, or call 0345 844 1111 today to speak to a friendly advisor.

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