“I believe Citation’s On-Site HR day prevented things from escalating to a tribunal situation; I don’t doubt the person would have attempted to go that route if we hadn’t had the professional help.”
Spearhead is a 28-year-old business that has grown from a one-man-band to now employing around 55 staff. They’re a community business and one of the many UBT businesses Citation is proud to support.
Aiming to be a one-stop-shop for care homes, they provide items ranging from catering equipment and pressure care producers, to electrical beds, soft furnishings, and furniture and interior fit out.
This gives them a wide range of staff, which is why they first teamed up with Citation. They wanted a professional support team on hand 24/7 to help deal with all their different HR & Employment Law issues, as well as keep on top of all things Health & Safety.
Having enjoyed the benefits of our service for a number of years, Bernard Lindberg, Director of Spearhead, chatted with us about why they decided to use our On-Site HR service following an issue with a member of staff and why he recommends it others.
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