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What’s RIDDOR?

07.09.2017

RIDDOR stands for the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. Under RIDDOR, employers, self-employed people and anyone...

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9 questions on FFI

Ask the expert: 9 questions on FFI

05.09.2017

Businesses will be charged £129 per hour from the second an investigation starts. This fee applies to the entire investigation, until a solution or action has been taken.

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When lateness strikes

When lateness strikes…

04.09.2017

Everyone’s late from time-to-time – it’s inevitable and unavoidable. But while the odd lateness might not be a biggie for...

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Pregnant woman reading about maternity pay and other maternity procedures such as parental leave in her contract

Everything Employers Need to Know about Maternity Leave

30.08.2017

All those employed under a contract of employment – regardless of how long they’ve been with you – and who...

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Dealing with emotions

Dealing with emotions after a difficult day

25.08.2017

Every business has its challenges. For the funeral sector though, dealing with raw, heightened emotions day in, day out, unarguably...

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Here to help you with your fire safety regulations

10 stages of a solid fire evacuation plan

16.08.2017

Although we hope you never need it, a well-structured, communicated and documented fire evacuation plan is an important part of...

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CQC Health & Safety tips

Health & Safety help ahead of CQC inspections

15.08.2017

A bit about the speaker… Mick Feather is our Care Business Manager, and lives and breathes all things care-related across...

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Quality assurance and good governance

Quality assurance and good governance: how to be outstanding

14.08.2017

A bit about the speaker… Pete Sherlock joined Citation in 2014 and oversees our relationships with Care England, Scottish Care...

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7 fire safety considerations for your care service

11.08.2017

A bit about the speaker… Mick Feather is our Care Business Manager, and lives and breathes all things care-related across...

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