Care

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Hot water and hot surfaces in domiciliary care

13.09.2018

Sadly, it’s not unusual to read stories about accidents in social care where service users have been burnt or scolded....

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Nurse with elderly lady

Care Policies

03.07.2018

Policies are clear, simple statements of how an organisation intends to conduct its services. As a care provider, you’ll need...

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Building an employee contract for a care worker

01.02.2018

A contract of employment for a care worker should include certain specifics which, if left unwritten, could put you as an...

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Care Health and Safety checks

27.09.2017

From access and bedrails, to drugs and clinical waste considerations, check out our care Health & Safety guide to see...

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A guide to care inspections

23.08.2017

Please note: We’ve built this guide to provide you with lots of proven tips to improve your care service’s rating...

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CQC Health & Safety tips

Health & Safety help ahead of CQC inspections

15.08.2017

A bit about the speaker… Mick Feather is our Care Business Manager, and lives and breathes all things care-related across...

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Quality assurance and good governance

Quality assurance and good governance: how to be outstanding

14.08.2017

A bit about the speaker… Pete Sherlock joined Citation in 2014 and oversees our relationships with Care England, Scottish Care...

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7 fire safety considerations for your care service

11.08.2017

A bit about the speaker… Mick Feather is our Care Business Manager, and lives and breathes all things care-related across...

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Recruiting care workers

Recruiting in the care industry: how to get it right

12.07.2017

Recruiting the right employees for your social care business can be a minefield. From skills, attitude, behaviour and experience, there’s...

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Retaining care workers

Recruiting in the care industry: how to get it right

12.07.2017

As the UK’s population continues to age, the demand for care services is growing — and with it, the need...

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