Sales Support Executive

Department: Client Support

Location: Head Office, Wilmslow

Salary: up to £18,000


As a Sales support administrator, you will provide vital support to Citation’s sales team. Undertaking important administrative tasks, such as order processing, and be a vital link between the sales and service teams.


The Person

  • Positive, proactive with a ‘can do’ attitude.
  • Experienced Salesforce user / Salesforce administrator experience an advantage.
  • Ability to build relationships.
  • Organised with the ability to multi-task, prioritise and work to deadlines using your own initiative.
  • Strong written and verbal communication skills.
  • Meticulous attention to detail.
  • Able to demonstrate resilience and flexibility in a demanding and fast paced environment.


The Role

  • This is a full and varied role within our sales support team, providing an integral link between sales and service.
  • Primarily providing continual support to our BDM’s (Business Development Managers) with daily administrative tasks, communicating necessary data and reports when required.
  • Providing full administrative support for all Additional Service products sold.
  • Liaising with 3rd party service providers and managing workflow between sales, provider and clients.
  • Uploading findings reports to our client’s on-line portals and distributing electronically if necessary.
  • You will ensure all incoming calls and emails are dealt with efficiently, whilst processing all new business deals in a timely manner.
  • Providing full tracking and review for each sale and processing sales agreements when required.
  • With daily verification checks you will ensure all details are accurate across the bespoke systems and follow up where necessary, providing relevant sales information to senior management.


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