Wilby and Burnett Chartered Surveyors

Wilby & Burnett are a multi-disciplinary practice of Chartered Architects and Surveyors, who offer in-house design and management for all types and sizes of building projects.

The challenge

As they’ve grown, Wilby & Burnett have naturally recruited more employees. As a result, the business’ owners were increasingly keen to make sure their management processes were complying with Employment Law legislation.

It soon became apparent that they needed to make some staffing changes, and they wanted to be sure that all these changes were handled properly, to remain on the right side of the law.

To ensure this, Wilby & Burnett teamed up with us to take them through the process – correctly.

The solution

As soon as they signed up, we provided Wilby & Burnett with access to our 24/7 Employment Law advice line, where they were guided through the necessary procedures to deal with the required staffing changes.

Then, we fully reviewed all their management and employment processes and issued employee handbooks to everyone on their books, giving them reassurance that they were fully compliant with current legislation.

The result

After a year of reaping the benefits our HR & Employment Law service has to offer, Wilby & Burnett signed up to our Health & Safety side too.

Des Burnett, from Wilby & Burnett, spoke of our services:

“We found Employment Law and Health & Safety issues time consuming and complex to deal with.

“Having Citation on board has enabled us to bring our Employment Law and Health & Safety procedures up-to-date, safe with the knowledge that advice is only a phone call away if we ever have a problem.”