Wilmslow Glass

Wilmslow Glass is a privately owned, family business. Established in 1976, they are FENSA registered and supply and fit Upvc windows, doors and bespoke conservatories.

The Challenge

Looking after their employees has always been of great importance to Wilmslow Glass.

As the business continued to grow, it became apparent to them that they needed to think about implementing all the legal contracts and documents which would keep them compliant should they be unfortunate enough to face any staff issues.

To do this job in-house would have been a time consuming and specialist task and one which would just not have been an effective use of time for the management team to complete themselves.

The Solution

Citation were asked to review the current Employment Law systems of Wilmslow Glass.

A complete inspection of their current procedures was undertaken and all employees were provided with contracts of employment and staff handbooks.

The management team were given full, immediate access to the 24/7 Employment Law advice line as well as the online employee management system, including a full library of downloadable documentation.

In 2011, following an accident on site, Wilmslow Glass took on Citation’s Health & Safety services. An in-depth Health & Safety audit was carried out by their local, fully qualified Citation Health & Safety consultant, who then produced a detailed inspection report, outlining the gaps in the current Health and Safety systems together with the corrective actions and recommendations.

Once they had taken on the Health & Safety services, Wilmslow glass were provided with another 24/7 specialist Health & Safety advice line and training on how to use Citation’s quick and easy online risk assessment system.

The Result

After many years, Wilmslow Glass continue to be happy with the service and support provided by Citation.

Gaynor Thomas, Business Development Manager of Wilmslow Glass said:

“Before we took on Citation we had very little documentation in place with regards to Employment Law and Health & Safety. The experts from Citation came in and implemented all of the legal documentation we needed to be fully compliant, leaving us to do what we do best – run our business!

The online systems provided are easy to use and are particularly useful when it comes to saving time.”

Citation continue to work with Wilmslow Glass for both Employment Law and Health & Safety compliance, providing them with 24/7 advice, legal updates and documentation.

Without such systems, Wilmslow Glass would be exposed to Employment Tribunals and Health & Safety prosecutions, each coming with a risk of considerable legal expense.


Get in touch and we'll organise a free audit of your business.

Industry info


We’ve built solid foundations in construction, with strong trade endorsements.

Find out more

Pop in your details and we'll call you straight back

We'll get back to you as soon as we can.