Care policies and procedures

Care Policies and Procedures

Every care provider needs specialised, up to date policies and procedures. Why? Because they play an essential part in keeping you compliant, as well as helping you to keep on top of employee training and management.

To keep your care service safe and compliant, you need watertight policies and procedures, and that’s where we can help.

All of our policies have been researched and written by experienced care sector professionals, to make sure your business has a clear guide on how to manage a care service.

From residential, domiciliary and clinical services, to adult safeguarding, confidentiality and infection control, we cover it all. Without fail, our policies are fully compliant to the regulatory frameworks of CQC (England), the Care Inspectorate (Scotland) and the CSSIW (Wales).

To find out more about how Citation can help you and your care service, contact our additional services 0345 241 5250. Alternatively, you use our Contact Us page.

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Why choose Citation?

HR Experts you can trust

Our team of of HR experts are all highly qualified, so you can trus you’re always getting trustworthy advice and insights.

Plus, you’ll be covered by our advice guarantee for the duration of your contract.

Experience you can rely on

From care to construction and nurseries to manufacturing, we’ve worked in all sectors, helping futureproof businesses with proactive compliance for over 25 years.

With you anytime, anywhere 

Our human resources consultants work up and down the country. Wherever you are, you’re never far from help and there’s always someone who can help.


Happy Clients Each Year


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