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Reporting to: Director of Client Relations
Department: Client Relations
Salary: £21,000 per annum plus achievable bonus (circa. £6,000)
Are you an individual with experience in Account Management and Customer Service, looking for your next role? We are looking for a passionate Client Relationship Manager who will partner with and ensure the long-term retention of our customers.
You will be responsible for developing relationships with your portfolio of assigned clients, connecting with key Business Executives and Senior Stakeholders, ensuring the timely and successful delivery of our solutions according to their needs.
What will I be responsible for?
Who are we looking for?
The successful candidate will have Account Management and/or Customer Service experience, and be able to demonstrate the ability to communicate, present and influence effectively at all levels of the organisation.
Excellent listening, negotiation and presentation skills are essential, along with good verbal and written communication.
You will have proven ability to manage multiple projects at a time, while paying strict attention to detail.