Application Support Analyst – Central London
Application Support Analyst
The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast paced team, servicing our large selection of clients and partners
You should have excellent customer service skills and broad knowledge of IT. Be confident, friendly and approachable with a good telephone manner and able to communicate with staff who have varying IT Knowledge. Having an eye for detail and accuracy is essential.
Include but not limited to:
Ability to keep up with technical innovation and trends in software support. Technologies
Knowledge and experience in the following will be advantageous.
We are Citation Group. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We are a nice bunch. We do not do office politics or “that’s not my job.” We listen, support, and take ownership.
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we are on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
Working for Citation Group you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase extra leave, pension contributions and more.
It is a wonderful place to work because of the people we employ. Fun and professional, we want likeminded individuals who love to love their job and want the Company to succeed.
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.