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When you’re caring for people in their own homes, it’s not just the service user’s personal rights that need to be considered – the same level of respect should be used when it comes to their home, too.
Your employees reflect your business’ professionalism, so it’s really important that they’re all following an agreed code of conduct to ensure your service users and their homes are cared for in the way your organisation intends. But what should you include in your service’s code of conduct?
To start with, you’ll want to clearly express your service’s morals and beliefs, and these are the rights your service users are entitled to, like privacy, dignity, independence and control over what happens in their home.
To give you a bit of inspiration, we’ve listed several areas we’d suggest you include to promote a clear code of how your employees should conduct themselves. While some points might seem obvious, if it’s not written down, you may struggle to enforce it – so it’s better to have it and not need it, than the alternative.
Dress and infection control:
Off duty behaviour:
Your service’s code of conduct will differ based on a number of things, but the above has hopefully given you a good idea of what you might want to include. And remember, you should provide your employees with a copy of the Skills for Care Code of Conduct, too.
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