Video – CQC Changes – Are you ready?

From November 2017, new CQC standards are in place. They include 112 changes to the KLOEs and a change in...

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Sleep-ins: government extends temporary suspension of enforcement activity

As you’re probably already aware, following the outcome of the ‘Mencap case’, care providers warned the government that HMRC’s current...

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CQC changes – are you ready?

As of November 2017, the Care Quality Commission (CQC) will change several aspects of how they inspect care providers. These...

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How to be outstanding in audits and continual improvement

A bit about the speaker… Mick Feather is our Care Business Manager, and lives and breathes all things care-related across...

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Top tips: how to ace regulatory staff inspections

A bit about the speaker… Pete Sherlock joined Citation in 2014 and oversees our relationships with Care England, Scottish Care...

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Health & Safety help ahead of CQC inspections

A bit about the speaker… Mick Feather is our Care Business Manager, and lives and breathes all things care-related across...

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Quality assurance and good governance: how to be outstanding

A bit about the speaker… Pete Sherlock joined Citation in 2014 and oversees our relationships with Care England, Scottish Care...

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7 fire safety considerations for your care service

A bit about the speaker… Mick Feather is our Care Business Manager, and lives and breathes all things care-related across...

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Recruiting in the care industry: how to get it right

Recruiting the right employees for your social care business can be a minefield. From skills, attitude, behaviour and experience, there’s...

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