Here you’ll find useful guides, resources and insights to help your business with both HR & Employment Law and Health & Safety issues.

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Employing school leavers in the care industry

22.01.2018

As a result of the recruitment crisis in social care, care providers are always keen to find new ways to...

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CQC standards

19.01.2018

The CQC have 13 fundamental standards that all health and social care providers must meet. Under these standards you must...

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What is a CQC inspection?

15.01.2018

CQC inspections are an important part of regulating health and social care providers in England. While data, evidence, information and...

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Video – CQC Changes – Are you ready?

07.11.2017

From November 2017, new CQC standards are in place. They include 112 changes to the KLOEs and a change in...

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Sleep-ins: government extends temporary suspension of enforcement activity

16.10.2017

As you’re probably already aware, following the outcome of the ‘Mencap case’, care providers warned the government that HMRC’s current...

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CQC changes – are you ready?

28.09.2017

As of November 2017, the Care Quality Commission (CQC) will change several aspects of how they inspect care providers. These...

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How to be outstanding in audits and continual improvement

22.08.2017

A bit about the speaker… Mick Feather is our Care Business Manager, and lives and breathes all things care-related across...

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Top tips: how to ace regulatory staff inspections

21.08.2017

A bit about the speaker… Pete Sherlock joined Citation in 2014 and oversees our relationships with Care England, Scottish Care...

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Health & Safety help ahead of CQC inspections

15.08.2017

A bit about the speaker… Mick Feather is our Care Business Manager, and lives and breathes all things care-related across...

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