Duty of Candour and Care Certificate

The care industry moves rapidly and with it comes plenty of change. One such change is the introduction of the Care Certificate and Duty of Candour regulations.

Coming into effect in April 2015, The Care Certificate is an agreed set of standards that sets out the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It’s made up of the 15 minimum standards that should be covered if you are ‘new to care’ and should form part of a robust induction programme.

Duty of Candour is part of the Health and Social Care Act of 2008. The regulation was put in place to make sure that care providers are open and transparent with care service users. The regulation also covers other ‘relevant persons’ who may indirectly come into contact with service users, such as cleaners or kitchen staff.

We’ve put together this guide to keep you up to date with exactly what the regulations require of you as a care provider, strategies for communicating these expectations to your employees and how to manage the process from beginning to end.

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