Employees who can’t (or won’t) return to work: a troubleshooting guide

Please Note: All information correct at time of writing on 7 September 2021. We do our very best to make sure our information is as up to date as possible, but we’d encourage you to check the relevant government website for updates as they happen.

Following the end of the final legal COVID restrictions, as a business owner, you’ll be thinking about the process of bringing people back to your business. And you’ll obviously want to make sure you’re working safely, compliantly and doing what is required of you as an employer – especially now that both social distancing requirements and the wearing of face coverings have been scrapped as legal requirements.

This process can be complicated by employees who may be resistant to the idea of coming back into the workplace. There could be several reasons why an employee is refusing to return, from Health & Safety concerns to preferring to work from home, so it’s important you know how to handle these situations.

Download our FREE guide on managing each employees’ concerns the right way, where our experts cover:

  • How to communicate the return to work process with employees
  • What to do if an employee prefers to work from home
  • How to handle concerns or conflict around social distancing and face coverings
  • What to do if an employee has previously been shielding and is nervous to return

Plus much more. To get your copy, just enter your details in the form opposite.

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