David Taylor – Health & Safety Advice Manager
David Taylor is a Chartered Member of IOSH with over a decade of experience leading Health & Safety innovation across high-risk industries. As Health & Safety Advice Manager, David leads a high-performing advisory department at the forefront of safety strategy and service transformation.
Hi, I’m David, manager of Citation’s Health & Safety advice team. As we hit the halfway mark of 2025, I’m here to share the biggest trends we’ve seen so far in the world of Health & Safety, and what they mean for your business in staying safe, compliant, and prepared for the months ahead.
Whenever our clients contact us, we log the details in our CRM system. From there, we’ve built detailed dashboards that let us track advice enquiries across our client base, from which sectors are calling most often to the top topics and trends shaping the health and safety landscape.
We also keep a close eye on the number of enforcement cases we’ve supported clients through. By analysing this data, we gain valuable insights that help us continually improve our advice and stay one step ahead of emerging risks.
It’s been a busy year for Citation so far. We’ve now officially been providing support and advice for over 30 years (Happy Birthday to us!), so let’s jump in and see what some of the most common calls have been about, and how we can help our clients solve them.
Since January, we’ve delivered nearly 11,300 pieces of advice through our Health & Safety advice line, and exchanged close to 9,000 emails with clients, offering ongoing support, guidance, and clarification when they’ve needed it most. This means we’ve helped our clients with over 20,000 enquiries so far this year, supporting them across every area of their business.
Top five advice areas
Here’s a breakdown of the top five most popular Health & Safety topics we’ve received so far via our advice line in 2025:
The order of inquiries has changed a bit since 2024:
The order of our top topics may shift slightly as we head towards the end of 2025. However, key compliance pillars, such as risk assessments, accidents, RIDDOR reporting, accreditation, and Health & Safety policies have consistently ranked in our top 5–10 over the past five years. We don’t expect that to change any time soon.
Sector breakdown
We provide advice across a wide range of industries, but the top three sectors we’ve received advice requests from this year have been:
This doesn’t come as a surprise, as these sectors are high-risk, heavily regulated and face unique safety challenges.
That’s why we make sure we have the UK’s largest team of Health & Safety consultants, with years of experience in these sectors, on hand to help.
Top advice topics by industry in 2025
These are the top five advice areas for each of our largest industries in 2025 so far:
Manufacturing:
Care
Construction:
Cleaning:
Engineering:
The data resembles what we’ve seen in previous years; core areas like risk assessments, Health & Safety policies, and RIDDOR reports make frequent appearances across the board.
In 2022, HSE announced five key points for their 10-year business plan, which has influenced the amount and intensity of enforcement notices they’ve given out:
Whilst we can’t help with that last objective, we can do our best to make sure that our clients have the knowledge and advice available to meet these key points and stay as safe as possible at work.
Here are the most common types of notice you might receive following a visit from the HSE or another relevant authority:
Notice of Contravention
This means the HSE has seen or suspects that something is in breach of Health & Safety law. You’ll need to demonstrate how you plan to put things right. These notices do not go on your formal enforcement record but should still be taken seriously.
Improvement Notice (IN)
An official enforcement notice. This is issued when there are breaches of Health & Safety regulations that require attention, but not urgently. You’ll be given at least 21 days to make the necessary improvements.
Prohibition Notice (PN)
This is more serious. It’s issued when there’s a risk of serious personal injury. All work must stop either immediately or within a specified timeframe, depending on the severity.
Advice / Warnings
These are informal notices given by inspectors highlighting areas of concern. They’re not legally enforced, but it’s strongly recommended that you act on them promptly to avoid escalation.
Fire Notice
Although not issued by the HSE, Fire Notices come from your local Fire and Rescue Authority (FRA). They operate similarly — flagging fire safety risks that need to be addressed to remain compliant under fire safety legislation.
Sector-specific Notices
The HSE can also issue specialist enforcement notices under specific regulations, such as:
As of June 2025, the Health & Safety Executive (HSE) has publicly issued 1826 enforcement notices (notices are published 5 weeks after they’re served to give enough time for appeals and internal quality assurance).
Since January, HSE has issued:
What’s more, HSE has announced their focus areas for 2025-2026. Their priorities include:
The HSE plans to carry out 14,000 proactive inspections this year. That’s roughly 55 visits per working day (excluding weekends and public holidays). So, make sure you’re checking these areas carefully.
As it stands, our clients are 47x less likely to face an enforcement notice than the national average. But sometimes it does happen.
Here’s a breakdown of the enforcement action we’ve supported clients with so far this year, and some tips for ensuring your business stays compliant.
Our clients have collectively received 120 notices since January, with the vast majority (~52%) being Notices of Contravention.
Top five enforcement notices by topic
The top 50% of all enforcement notices came from these five areas:
Construction:
Construction leads in high-severity enforcement, with multiple Prohibition Notices meaning inspectors are regularly identifying immediate risks serious enough to halt work.
Manufacturing:
Manufacturing received the highest number of Improvement Notices, showing that while risks may not always be urgent, HSE is actively pushing for operational improvements.
Engineering:
While engineering businesses haven’t yet seen severe enforcement, the high volume of contravention notices shows they’re under watch.
Logistics:
Logistics received multiple Improvement Notices, the strongest pattern being gaps in risk assessments. Issues also included transport safety, lifting equipment and operations requirements, and electrical hazards, reflecting the sector’s complex operational environment where layered compliance is critical.
Care:
Fire notices dominate in care, pointing to ongoing concerns about preparedness in high-vulnerability environments. These may not be HSE-issued but carry equal compliance weight.
Food:
While enforcement numbers are low, the spread of issues suggests no single focus but a continued need to tighten up on basics across the board.
Accidents and oversights can happen, even with the best intentions. That’s why it’s essential to have a robust plan in place: one that helps you proactively reduce risk and react quickly and effectively if something goes wrong.
Here are some of my best tips to help protect your business from the five most common enforcement areas:
COSHH
Health surveillance
Guarding
Local exhaust ventilation (LEV)
Working at height
Here at Citation, we want our clients to feel confident that they’ve got the knowledge, support and guidance they need to thrive. That’s why our Health & Safety advice line is so valuable. With 24/7* availability, we’re here for you whenever you need us.
I hope this roundup has provided useful insights and practicable tips to help strengthen your compliance. Thank you for being a valued client. We look forward to continuing to support you and your business.
Best wishes,
David Taylor
Health & Safety Advice Manager
Not part of our Health & Safety service yet? If you’d like to benefit from free advice all year round and guaranteed protection, get in touch on 0161 532 4731.
*Applicable for all clients who’ve purchased Citation’s HR & Employment Law and/or Health & Safety core service, including H&S and HR Workplace Expert. Please note that our H&S and HR Virtual Assistance clients have access to our advice line Mo