Golf Union Wales – the support Affiliated Clubs can access through Citation

For over 20 years, we have provided peace of mind to golf clubs in the UK, and we are now trusted by over 500 clubs nationwide.

We are on hand to give you all of the support you need – whether it is face-to-face or on the phone. Our support gives you extra time to focus on what you do best: running your golf club.

Citation has created a suite of products designed specifically to support you in the day-to-day operations at your golf club.

With solicitors in short supply, and charging a premium for their services, time and advice, we want to make our services as flexible and accessible as possible for any business in need, while giving you the certainty of expert advice at a fixed, controllable cost.

Why Citation

25 years of nationwide experience

We have been protecting businesses up and down the country since 1995.

Experts you can trust

Work with our highly qualified HR & Employment Law specialists, all of whom are either solicitors, barristers or have many years of commercial HR experience, working in golf clubs just like yours, so are well versed in your challenges and how to tackle them.

Access 24/7, 365 support

We provide highly qualified HR & Employment Law specialists, all of whom are either solicitors, barristers or have many years of commercial HR experience working with golf clubs just like yours. We are well versed in your challenges and can help you tackle them.

Pragmatic, bespoke guidance

We are not one-size-fits-all. Our range of compliance solutions are designed specifically for your business situation.

Free guides and resources

Citation clients benefit from a whole host of online resources, factsheets, templates and contracts – which we can make a draft, edit, review and update to ensure they meet your golf club’s needs.

Here is a collection of resources our golf club clients have found helpful:

Returning furloughed employees back into the workplace

The key considerations you need to make when bringing people back from furlough

Download the guide

An introduction to risk assessments

Your free guide to risk assessments

Download the guide

Flexible working: your responsibilities

Everything you need to know about your responsibilities as an employer with flexible furlough

Download the guide

How to prepare for COVID-secure inspections

How to prepare for a COVID-secure inspection

Download the guide

Business Assist

Free as part of your affiliation to Golf Union Wales, Business Assist offers a simple approach to managing health and safety, HR and employment law compliance.


Designed to provide golf clubs with a robust and proactive service. Business Assist enables golf clubs to minimise their risk of claims and disputes.


Business Assist provides you with:

  • Unlimited access to our golf clubs sector specific web portal.
  • Access to online HR management software, including specimen letters on all aspects of employment and termination, policies, sector-specific contracts, employee handbooks and detailed guidance notes on all aspects of HR & employment law compliance. There are also additional sections on recruitment, equal opportunities, grievance & disciplinary and termination.
  • Online health & safety assistance including the full range of sector-specific risk assessments with guidance notes on how to complete them, detailed specimen action plans for each topic and additional sections on food safety and work equipment.
  • The website is supported by a business hours helpline.
  • On-going support – the alerts service highlights forthcoming changes in legislation and approved codes of practice. The website is continuously updated to reflect changes in current legislation and best practice to ensure compliance at all times and the introduction of new legislation will always be highlighted in advance.

What golf clubs say about Citation

Ann Byrne, Southport & Ainsdale Golf Club

Citation staff are so friendly and knowledgeable and always ready to help. I have found the online systems invaluable. They are clear, easily accessible and very simple to use. I would have no hesitation in recommending Citation for Health & Safety and HR support.

Kirsteen Dickson, Gullane Golf Club

Very friendly and helpful – we appreciated the extra time given to provide some training. He was very good at explaining the process and giving advice.

Interesting in partnering with Citation?

To book a free consultation and discover more about your Golf Union Wales member benefit, please complete the form on this page, or call 03455280379 today. Quote ‘Golf Uni0n Wales’ when enquiring to access your preferential member rates.


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