HR & Employment Law Advice Line

Do you ever have an HR issue and find yourself asking “What do I do?”. We understand HR & Employment Law can be tricky and time-consuming, but it doesn’t have to be.

Whether you’re having a full-on HR or Employment Law crisis, or you just want some advice on employee conduct or sickness absence, it’s good to know our friendly, commercially-minded expert consultants are available to give you the right advice.

One-to-one HR and Employment Law advice for employers, whenever you need it

The Citation HR & Employment Law advice line provides businesses with 24/7 telephone support with any and all issues relating to HR & Employment Law, so you can have the peace of mind that you’re following best-practice advice, and spend more time focusing on what you do best. 

Our team of HR professionals and employment lawyers handle over 300 calls a day from businesses in all industries – from construction to care, manufacturing to nurseries. We make sure that we don’t just explain what you need to do – we also explain why you need to do it, so you always feel in control. And if an issue is too complex to be handled over the phone, then, as a Citation client, you can also access on-site support, document checking, and much more. 

Getting the right HR and Employment Law advice at the right time can be crucial for protecting you from expensive tribunal claims – in fact, a Citation client is eight times less likely to face an employment tribunal claim than the national average.

You’ll benefit from:

Access to knowledgeable advisors and up-to-date Employment Law 

Our advisors have experienced HR & Employment Law professionals who are on the ball with the latest changes in legislation and can advise you appropriately. 

Able to break down complex issues into understandable actions

The law can often seem complicated and confusing. Our advisors are skilled in breaking down complex issues and providing understandable HR and Employment Law advice and actionable directions, so no issue feels too tricky to solve. 

Advice on best-practice HR processes

Employing people can produce a wide range of HR and employee relations issues. Get advice on the best way to approach these issues in a fair and consistent manner.

Friendly and approachable

Often handling HR issues can be stressful, and eats up a lot of your time. Our advisors understand that these are difficult situations and offer support that is designed to reassure you and provide solutions.  

Commercially aware

Sometimes the best-practice model doesn’t fit within your timescales or business model, so our HR & Employment Law advisors can also discuss the most suitable commercial options for you – and make you aware of the risks associated with them.

Option of additional support and services if required

If you need further support beyond the HR and Employment Law advice line service, you’ll also have access to more substantial services – which include document support, employee handbooks, contracts, ongoing case management, and indemnity against tribunal claims**

**Terms and conditions apply


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Receive 24/7 HR & Employment Law advice as a Citation client

Ready for a helping hand? To benefit from 24/7, one-to-one advice from HR professionals – and access a wide range of other great time-saving compliance services – simply call 0345 844 1111 to chat to our friendly team. 

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